1. For disputes involving consumer goods, you can call the local administrative department for industry and commerce or call12315;
2. In case of labor dispute, you should call the labor inspection brigade or call 12333.
The complainant shall explain the basic situation of the company and the course of the incident.
Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests disputes between consumers and business operators can be resolved through the following channels: (1) through consultation with business operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.