For example, once I bought a dress online, I also consulted the customer service when I bought this dress, and told the customer service about my height and weight. The size of clothes is also recommended by customer service. Later, when I got the clothes back and found them really big, I contacted customer service, mainly asking if I could return them and exchange them for a smaller size. But this sand sculpture customer service actually replied to me directly, and did not suggest me to return it or exchange it, because I will definitely gain weight in the future. This reply really shocked me.
Another time, I also bought a pair of shoes online. At that time, I also told the customer service about the size of my feet. After I bought it, I also found that these shoes are really a little big. Then I also contacted the customer service of the store and asked the customer service to change a pair of small shoes for me, but this customer service actually suggested that I wear more pairs of socks so that the shoes would not be too big. At that time, my impression of this customer service was cattle. If every online store can find such talents, the business in the store will be extremely good.
Of course, for our customers who buy things, sometimes they really want to meet a normal customer service, but after all, online shopping will definitely meet all kinds of customer service, and some customer service attitudes will even be more arrogant. For this kind of person, you must not get used to his shortcomings. In fact, they are engaged in the service industry, and we can directly complain about this kind of customer service.