First, understand the company's service process and judge whether the right to speak at each step is equal.
The simplest embodiment of the right to speak is the payment node. How to pay in the design stage, how to pay in the construction stage, and whether the payment node and the company are equivalent can be judged by understanding the company's service process. It is suggested that the owner consult the payment terms of each payment in detail, including the requirements that the company should meet, including whether it can be refunded, and the refund terms, including what the company's general handling process is when there may be problems in the middle.
Second, understand the budget system, see if the budget is clear, and select a few at random to see if it is reasonable and well-founded.
You can let the company have a look at the budget table to see if the items in the budget table are clear. If you don't understand anything, you should consult the customer service staff to explain. You can randomly select several items, and ask the customer service staff to conduct on-site accounting against the design drawings to see if the company's budget system is rigorous.
Third, look at the company's contract, whether there are clauses that harm their own interests. Don't believe that our company is a unified contract for the home improvement industry. Everyone is the same, and the contract can be reasonably customized according to consultation. I believe that as long as you run through the decoration company, if you feel that the terms of the contract need to be revised or some terms need to be added when signing the contract, the customer service staff will generally tell you that our contract is a unified contract for the interior decoration industry and cannot be revised. In fact, the interior decoration association has never limited the contract, and the contracts of various decoration companies are not uniform. The terms can be added or modified according to some actual conditions. It is suggested that the owner can add some verbal promises given by the decoration company to the contract, and black and white is more reliable than verbal promises.
Fourth, consult some common decoration pain points and how the company can solve them.
For example, you can ask how you solve this general rise in the home improvement industry. For example, there are a lot of Jerry-building in home improvement. How did your company solve this problem? What are your technical standards? How do you control the implementation of this standard in the construction site, and all other problems you think of, and so on. After you get satisfactory answers or promises, write these answers into the contract. If the company can't even answer these questions, or dare not write them into the contract, how can you trust it with the home improvement project?
Five, understand the company's material system and the company's process standards.
Generally, a regular company will have its own material system and process standards for each process, and it is necessary to explain or introduce them in detail with words and pictures, so that the owners can know in detail, especially some promised special processes and materials, which must be written into the contract to protect their rights and interests, and at the same time, the professional level of the company can be judged through these introductions.
Six, understand the company's previous customer service reputation evaluation, comprehensive judgment.
You can consult the customer service of the current construction site in your own community, or the nearby construction site, or you can find the owner of the construction site through a third party to understand the owner's evaluation of the company and ensure the fairness of word-of-mouth evaluation.
Seven on-site inspection site
Don't go to see the construction site arranged by the company. In fact, just let the company go to the specific location of this community or nearby construction sites, and then arrange time for spot checks. You can also consult the customer's word of mouth before consulting the customer's site visit, because the owner's requirements are different, and it is most reliable to see the site in person to meet your own requirements. After seeing your favorite construction site, you should find the corresponding project manager and specific workers, because decoration is a handicraft activity, and almost all companies in the market are outsourcing construction. Just because you signed for the same company doesn't mean that the same people come to work with you. It is possible that the company's construction team is mixed, and it will be bad if it is not good.