Tourism refers to an industry whose main business is tourism activities, including tourism service, tourism consultation, tourism transportation, tourism accommodation, tourism catering, tourism shopping, tourism entertainment and other links. Travel agency is a form of tourism service, which mainly provides services such as tourism consultation, tourism planning, tourism product sales, tourism organization, tourism itinerary arrangement, reception of tourists and provision of tour guides.
The information required by the travel agency includes:
1, enterprise registration information, travel agencies should have legal enterprise registration information, including business license of enterprise legal person, organization code certificate, tax registration certificate, etc. ;
2, tourism business license, travel agencies should have a legitimate tourism business license, which is an essential certificate for travel agencies to carry out tourism business;
3, employee information, travel agencies need to provide basic information of employees, including employee name, ID number, contact information, etc.
4, travel contract, travel agencies need to provide a travel contract signed with tourists, which should specify the travel itinerary, fees, refund terms and other contents in detail;
5. Tourism route plan, the travel agency needs to provide a tourism route plan, including details such as travel itinerary, scenic spot introduction, transportation arrangement and accommodation arrangement;
6, payment vouchers, travel agencies need to provide vouchers for tourists to pay fees to ensure the authenticity and legality of travel expenses;
7. Travel insurance. Travel agencies need to provide travel insurance to ensure the safety and rights of tourists during their travels;
8, customer evaluation, travel agencies need to provide customer evaluation, including tourists' satisfaction with travel agency services, service quality and other content.
To sum up, the travel agency is a service enterprise in the tourism industry and belongs to the category of service industry. In the process of developing tourism business, travel agencies need to abide by relevant laws, regulations and policies to ensure the legality and standardization of tourism business and protect the legitimate rights and interests of tourists. Travel agencies shall properly keep relevant information to ensure the authenticity and integrity of the information.
Legal basis:
Article 1 of the Tourism Law of the People's Republic of China
This Law is formulated in order to protect the legitimate rights and interests of tourists and tour operators, standardize the order of the tourism market, protect and rationally utilize tourism resources, and promote the sustained and healthy development of tourism.
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This Law is applicable to organizing tourism, vacation, leisure and other forms of tourism activities within and outside People's Republic of China (PRC), as well as business activities providing related services for tourism activities.