The CRM system of cosmetics industry can search the pig V5crm system, effectively classify customers by using the functions of personnel, importance and labels in customer management, and facilitate customers' search through refined data management. CRM system provides functional modules including customer, follow-up management, sales management, marketing management, office management, BI report, call center, service management, invoicing, background configuration and so on. Covers the complete marketing and service business, and designs rich system management functions and basic management functions. It is an excellent product with complete functions and comprehensive support for enterprise CRM application.
The application scenarios of CRM in cosmetics industry are as follows:
1. For customers who buy products, cosmetics stores will actively invite customers to join their own information management system, and make and promote related cosmetics products for customers through their future consumption habits.
2. Realize in-depth customer information collection such as pre-sale product use, questionnaire survey collection and after-sale return visit survey, so as to realize marketing planning and product planning.
3. Analyze customers and markets through consumption data.
4. Develop points service and VIP exclusive shopping day for VIP customers.