The client said to think about it. How to follow up?

The customer said to think about it. The follow-up methods are: find out the customer's resistance point, find out the truth, ask the customer what he is thinking, set a time limit for the customer, and tell your customer frankly what you think.

1. Find the three biggest resistance points of customers.

I totally understand your idea. In fact, most of our customers need time to think before buying. At the same time, I would like to ask, are you mainly worried about the cost and effect of the product, or are you unfamiliar with our company? When you finish this sentence, wait for the customer to confirm which is your biggest resistance point, or whether there are other bigger resistance points.

Step 2 find out the truth

In most cases, when I hear customers say let me think, it means that they no longer need our service. Can you tell me something about your situation? Many salespeople are afraid to ask customers such questions because they think that when they ask, customers will probably say yes, we really don't need it.

3. Ask the customer what he is thinking.

I see. I'm sorry, what the hell were you thinking? Can I help you? Many times, when your customers say I have to think about it, they are actually considering the information they already know, or they don't know enough about your product. You can't let customers think about these problems alone. You should help customers think and promote their decision-making.

4. Set time limits for customers

What you said is very reasonable. Well, what if I don't receive your reply before the date? This question can be said to be the simplest and most direct of these eight words. Maybe you should try this method first. This question is easy to remember and use, which can guide the customer to tell you his actual situation. This question is a good one, which will lead to many unexpected information and hidden opportunities.

Tell your customers frankly what you think.

Sometimes, it's a good idea to tell your customers frankly what you think. Focus on the pain points of customers and tell them how much they will lose if they don't solve this problem.