Some friends don't know how to enter the manual service by dialing 12333, and even wonder if the manual service has no choice. In fact, the hotline of 12333 has manual service, but once it is connected, it cannot be accessed. You need to select labor services according to business and specific classification.
Let's take a look at the specific steps:
Step 1: First call Shenzhen Social Security Bureau 12333.
Step 2: After connecting, you will hear the voice of the other party: Hello, welcome to call the Human Resources and Social Security Bureau 12333 consultation service hotline ~ ~
Press "3" for hot issues this month.
Please press "4" for labor rights protection.
Please press "1" for HR service.
Please press "2" for social security service.
Step 3: Then you can choose the business you want to consult. For example, after pressing "2" to select social security services, you will hear the choices of various business categories:
Please press "1" for social security card loss reporting service.
Please press "2" for self-service inquiry of personal insurance information and social security benefits.
Please press "3" for the consultation of endowment insurance business.
Please press "4" for medical insurance business consultation.
Please press "5" for maternity insurance business consultation.
Please press "6" for insurance business consultation for children and college students.
Please press "7" for business appraisal of industrial and commercial insurance and labor ability.
Please press "8" for unemployment insurance business consultation.
Please press "9" for other business consultation, including insurance information change, social security fee reimbursement, etc.
Please press "#" to repeat.
Please press * to return.
Step 4: Choose the business you want to consult. If you want to consult medical insurance, you can press "4". At this time, the other end of the phone will prompt you to press and hold which number key to choose what service.
At this time, if you want to consult the manual service directly, you can press "0" to switch to the manual service.
It is worth noting that the manual service of the Social Security Bureau is difficult to enter. You need to wait patiently, don't hang up, wait patiently for a few minutes, and you may be able to enter.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.