What is the word-of-mouth of Tik Tok store?

The product reputation of Tik Tok small shop is less than 5 points. Tik Tok's word-of-mouth rating for goods has always been 5 points, and at least 4.5 points is considered good. Tik Tok's word-of-mouth score has a red line-4.2 points. When our word-of-mouth score is below 4.2, there may be current restrictions. When it is below 4.2, there is no way to buy official Twitter from Tik Tok.

What is the reputation of 1.Tik Tok's store?

The product reputation of Tik Tok small shop is less than 5 points.

Tik Tok's word-of-mouth rating for goods has always been 5 points, and at least 4.5 points is considered good.

Tik Tok's word-of-mouth score has a red line-4.2 points. When our word-of-mouth score is below 4.2, there may be current restrictions. When it is below 4.2, there is no way to buy official Twitter from Tik Tok.

Second, what is the reason for the low logistics experience of Tik Tok store?

The low score of logistics experience in Tik Tok store is due to the slow delivery time and delivery time of logistics, which leads to poor user experience.

So many users also got low scores. Of course, if you want this score to rise, the simplest thing is to find good logistics cooperation and improve delivery and distribution time.

Three. Suggestions for improving service experience:

A, standardize the operation process of flying pigeon workbench, and form norms and systems;

B, when there are many customers, automatic reply can be set to reduce the low IM reply rate caused by untimely reply;

C, understand the rules and actively maintain the operation of the workbench;

D, avoid the thinking of "sell it and leave it alone" and choose the most edited service from the customer's point of view. If there is a bad review, keep the evidence to prove it, so you don't have to worry about being falsely accused.