1. If the savings card has been added to the online banking and the loss has been reported, "Card status is abnormal" will be displayed in the columns of "Full Bank Card, Account-Account Service-Balance Inquiry" in the online banking. (Use equipment: vivo iqoo pro mobile phone, vivo comes with its own browser)
2. I dial 95588 to select manual service inquiry;
I hold a valid ID card to check in the bank.
According to the relevant documents, ICBC imposes trading restrictions on customers with incorrect customer identity information. Please refer to the actual situation for specific suspension. If the account can't be used, you can call 95588 and choose manual service to inquire about the cause of the complaint.
1. What's the status of the bank account?
1. The status of the bank account includes account opening, normal use, overdraft, dormancy, freezing and cancellation. The general bank account is opening an account → normal use status → closing the account. Opening an account is the most primitive state of a bank account, which is basically in normal use.
2. Bank accounts that have not been used for a long time will enter a dormant state, and activated bank accounts will be in a normal use state; Bank accounts that violate the rules will be frozen, and the unfrozen bank accounts will be used normally; If the balance is less than zero, the bank account will be overdrawn and the amount deposited in the bank account will resume normal use.
Second, how to remove the abnormal state of the bank card?
The abnormal state of the bank card should be based on what causes the abnormal state of the bank card, and then corresponding measures should be taken to deal with it according to the specific situation, and the abnormal state can be lifted by going through relevant procedures at the bank.
1. There is something wrong with the bank card itself, which causes the bank card to be in an abnormal state:
Because the bank card is carried around for a long time, and the bank card itself is composed of various chips or magnetic cards, when it is disturbed by a strong magnetic field, the chip or magnetic card is damaged, which will show an abnormal state. Or your bank is damaged because of your carelessness, and you will find an abnormal state on the ATM. For example, bank cards are aging. At this time, you need to go to the bank counter to apply for a new bank card.
2. Personal operation errors lead to abnormal bank card status:
As we all know, in order to prevent bank cards from being stolen and used by others, banks will take temporary freezing measures if they enter the password incorrectly for more than three times. Generally, it will be frozen for 24 hours and will be released automatically after 24 hours.
3. The frequent inflow and outflow of funds in the bank card caused the abnormal state of the bank card:
Frequent transfer or deposit and withdrawal of bank cards, exceeding the abnormal number or frequency, will induce the bank card to display abnormal state, which will lead to the bank's temporary freezing. At this time, you need to bring your own bank card and ID card to explain, give reasonable reasons, and remove the abnormality.
4. A large amount of money in and out of the bank card causes money laundering suspicion, which makes the bank card abnormal:
In particular, there are a large number of transfers or credits, the amount of which is astronomical or exceeds the usual transfer record of your bank card, which is regarded as suspected money laundering, especially the entry and exit of overseas funds. At this time, you need to bring your bank card and ID card to give a reasonable explanation. The bank will conduct an audit according to your situation to help eliminate anomalies.
5. The bank card is suspected of committing a crime in the process of use, resulting in an abnormal state of the bank card:
Bank card users are suspected of economic or criminal crimes, and are characterized by judicial organs and forced to freeze their bank cards, resulting in abnormal use of bank cards. This is a very laborious bank card exception. After you close the case, you need to get the relevant cancellation ruling from the judicial authorities and go to the bank counter to cancel the abnormal use of the bank card.