1. Build a "one household" information management platform.
In order to break the information barrier between departments and improve taxpayers' tax experience, it is necessary to build a "one-door-to-one" tax collection and management information data platform. This platform will centrally store and manage the taxpayer's tax collection and management information, realize the comprehensive integration and sharing of information through data analysis and mining, and provide comprehensive data support for subsequent tax and fee services.
2. Digital technology has promoted the reform of tax system.
With the help of digital technology, the tax system can realize function transformation and system reconstruction, and change the tax payment method to digital, intelligent and online. Including optimizing the online tax platform, simplifying the online tax process, launching more online services, and providing intelligent and personalized service experience.
3. Build a multi-dimensional tax and fee service system.
By constructing a new tax service system of "taxpayer+tax+government", we will promote the transformation of tax service from offline tax service hall to "online handheld". The system will realize multi-dimensional coverage of services, including entity tax service hall, online tax platform, mobile application, self-service terminal and so on. To meet the diverse service needs of taxpayers.
4. Expand the scope of online tax payment.
Build a service channel system of "entity, online, handheld and self-help", and expand the scope of online tax payment based on the electronic tax bureau. By optimizing the functions and processes of the online tax platform, we will create a "non-contact" tax payment model of "online tax payment mainly, self-service tax payment supplemented, and tax payment by the underlying entities". This will greatly improve the convenience and efficiency of tax payment.
5. Intelligent tax service mode.
By constructing a new tax service model of "intelligent reminder, intelligent consultation and intelligent audit", data-driven and artificial intelligence technologies are used to provide taxpayers with more accurate, efficient and convenient services. This service model can carry out personalized push and intelligent audit based on big data analysis, and improve the pertinence and effectiveness of services.
6. Personalized tax and fee service mechanism
We will build a new mechanism of tax and fee service with more timely demand response, more accurate tax guidance and more convenient tax payment, and promote the transformation of tax service from "undifferentiated service" to "refined, intelligent and personalized". This mechanism can respond to the needs of taxpayers in time and provide accurate tax guidance and convenient tax payment experience.