Foreign trade English: spoken English is commonly used when talking with customers.

In foreign trade English, we usually ignore the study and training of common spoken English, thinking that everything will be fine as long as we master some common sentences in foreign trade English, so the study of foreign trade English is sometimes too rigid. In fact, the disadvantages of this idea can be revealed when talking to customers. It is no problem to write foreign trade English letters and telegrams. As soon as I talk to customers, I start to stutter. So, here are some foreign trade English commonly used when talking with customers.

1. Why is the foreign trade salesman calling?

It must be emphasized that in foreign trade business, calling is an efficient and direct way to follow up with customers. It is not that foreign trade English correspondence is useless, but its function is mainly to transmit important documents and materials.

And sending emails is easy to be ignored by customers. In today's era of fierce foreign trade competition, if you don't keep an eye on your customers, it will be easily taken away by your competitors. The purpose of foreign trade itself is not to send emails, but to take orders. If there is a more efficient way to contact customers, you must make use of it. The important reason why many novice foreign trade salesmen are afraid to call is that they have no confidence in English.

Second, the common foreign trade English on the phone

Since everyone is so insecure on the phone, today I will share some common foreign trade English sentences that are suitable for use on the phone.

Introduce yourself at the beginning:

Good afternoon, I'm Lucy from xxx company. You just sent us an inquiry five minutes ago, didn't you?

After the customer answered, he continued:

I have replied to you with detailed information by email. Please check. If you have anything unclear, please reply to me or call me.

If the other party replies ok, you can continue:

By the way, can you tell me your mobile phone number?

If the phone number is not provided, you can ask:

May I use your skype?

If the other party doesn't feel bored, you can continue to introduce some basic information about the company:

If you are interested and not so busy, I want to introduce something to you here.

Hello, is this Mr Xu? I'd like to speak to Mr Xu.

B: I'll find out for you. I'm sorry, Mr Xu is out now.

Let me tell you whether he is in. Sorry, Mr Xu is not in now.

A: May I know when he will be back?

Can you tell me when he will come back?

I don't know. I can give him a message.

I don't know. I can tell him for you.

A: Thank you. Please tell him that I'm Jack from XXX Company.

Thank you. Please tell him that I'm Jack from XXX Company.

B: OK.

All right.

It is not difficult to learn foreign trade English. As long as you have a foundation, you can teach yourself. But if there is no relevant English foundation, self-study may be more difficult. You don't know where to start, what is suitable for you to learn, what is not suitable, and where to find foreign trade English materials. Every step is difficult. Therefore, it is easy to find relevant foreign trade English teachers to teach.