What's the number of 10000?

10000 is a 24-hour free customer service hotline launched by China Telecom to further improve service quality and facilitate customers. It calls the original service number (1 12, 180, 189, 170, etc. ). After the opening of 10000, the original service numbers such as 1 12, 180, 189 and 170 ceased to be used. The 10000 number will provide the following services according to your needs: dial "1" to check the telephone charges: you can check all kinds of telecom charges by setting your own password. Dial "2" to troubleshoot the fixed telephone: you can report the fixed telephone failure through automatic station and manual station, and we will accept, detect and repair the telephone failure for you, in which the automatic station provides 24-hour service. Dial "3" for business acceptance: it can handle all kinds of telecom services such as fixed network installation service, broadband installation service and caller ID opening for you conveniently and quickly. Dial "4" for business consultation: If you encounter problems in the process of using telecom services, please dial "10000" in time, and we will answer you sincerely, comprehensively and accurately. Complaint suggestion: dial "5": We'd like to hear your opinion on telecom services. Please call "10000" to talk, and we will listen to your opinions and be duty-bound to solve your problems. Dial "6" broadband service: it can accept broadband failure for you and provide simple technical guidance related to broadband service. Dial "8" Jiangxi Telecom payment card service: this service has not been opened to users. Dial "0" for manual service.