How does red rabbit count the number of people seeking orders?

The number of people who request to place an order with the caliber of red rabbit includes the following situations: customers who have never bought in the store, customers who come to consult within two days after the sale, and customers who have consulted outside the sale. Together, these three groups are the total number of applicants.

Red rabbit famous products:

90,000 merchants in the whole network unanimously choose the necessary customer service performance management tools for e-commerce sellers. Through the famous Red Rabbit products, we can fully grasp the customer service sales, conversion rate, customer unit price, response speed, workload, reception pressure and other data, design customer service salary scheme and calculate customer service salary, and even analyze the reasons for the loss of buyers through customer service reception details, thus improving store performance.

Support platforms: Taobao/Tmall, JD.COM and Suning.

Real-time performance: a real-time customer service incentive tool, which supports viewing the real-time customer service performance data and rankings of today and yesterday, greatly enhancing the enthusiasm of customer service. Check the customer details of the inquiry form through tools, follow up the customers in a targeted manner and improve the performance. If you want to view the historical data of customer service performance, please click Red Rabbit.

Support platform: Taobao/Tmall version.