96888 was officially put into operation on June 5438+1October 65438+1October 2006. At present, there are 20 domestic and international seats, which can support 30 incoming calls at the same time and provide 7*24-hour service. It is a unified service window for Jinan International Airport to answer passengers' inquiries.
The 96888 service phone provides the following services:
1, dynamic flight inquiry of the day.
2. air ticket reservation.
3. Freight service.
4. Common sense and shuttle bus inquiry.
5. Accept complaints and suggestions.
6. English service.
Note: Passengers in Shandong province dial 96888, and those outside Shandong province dial 053 1-96888.
Other phone numbers:
Airport hotel provides free shuttle bus service from the hotel to the terminal. Service telephone number: (053 1)82086568.
The airport provides on-board seat reservation service for passengers holding domestic VIP tickets by telephone. The telephone number for reservation is (053 1)82086856.
The airport provides "one-stop" service for special passengers such as the old, the weak, the sick, the disabled and the unaccompanied children. Obstetrics lounge is set up in the isolation hall, and passenger locker room is set up in the arrival hall. Service telephone number: (053 1)82086449.
The airport provides 24-hour small freight consulting service, door-to-door pick-up and paid packaging service according to customer needs. The service telephone number is 96888. Provide paid delivery service for clients. The arrival enquiry telephone number is (053 1)82086598.
The above contents refer to the ten service promises of Shandong Airport Management Group Co., Ltd.-Jinan International Airport.
See Shandong Airport Management Group Co., Ltd. -24-hour service hotline for the above contents.