How to manage IT operation and maintenance?

APEX？ IT operation and maintenance and service management system? Provide the function of "seamless IT monitoring system". The system architecture is clear and modular design concept is adopted. Each functional module can run independently and be loosely coupled. IT can also seamlessly cover the whole business system with overall functions, and realize personalized IT worry-free operation and maintenance with flexible and free combination.

APEX？ The IT operation and maintenance and service management system mainly consists of five products: OSSWorks, NetManager for network management, ApplicationsManager for application management, FlowManager for traffic management and DeskTopManager for desktop security management.

OSSWorks: following ITIL standard and combining with domestic management mode, it provides service desk, personal desktop management, incident management (sudden failure management), problem management, IT asset allocation management, change and release management, knowledge base and other functions to realize an integrated IT operation and maintenance support platform.

NetManager？ NETMANAGER: It realizes all-round management of switches, routers, firewalls and other devices, and provides rich network management functions such as topology, configuration, assets, faults, performance, events, traffic and reports.

ApplicationsManager:？ The monitoring and management functions of various systems and upper applications are realized, including server, database, mail server, WEB server, application server, operating system, website monitoring and so on.

FlowManager: It provides network traffic monitoring, traffic threshold, protocol analysis, online behavior audit and other functions. Combined with NetFlow network traffic analyzer, a more detailed and convenient network traffic analysis function is realized.

DesktopManager: It provides asset management, desktop security policy management, software and patch distribution, file access control and other functions to ensure the stability and security of PC application environment.

Through Apex? IT operation and maintenance and service management module can realize comprehensive, visual and unified management of IT resources.