Gorgeous listing on August 27th.
Frequently asked questions on the official version of Legend of Heaven: (Key deep space high play has been marked with red line)
Q: Does this game have an internal purchase?
A: In-house purchase has been completely cancelled, and the official game mall will only sell game activation codes and clothing DLC.
Q: Is Q:8.6 a pre-sale or a formal sale? Where can I buy it?
A: 8.6 is a pre-sale, which can be bought in the official mall and the officially certified Taobao Tmall store. The deluxe edition has been sold out.
Q: Is the physical version only the deluxe version? Will there be a standard version?
A: The physical version is not only a deluxe version, but also a physical standard version to meet the needs of customers. At present, the deluxe edition is limited to 1000 sets, and the physical standard edition is unlimited.
Q: What are the four types of game products?
A: We have the entity standard version (79 yuan), the digital fun version (88 yuan, 69 yuan after 20% discount) and the digital standard version (59 yuan).
Entity standard edition: CD, soundtrack album, game theme bookmarks, postcards and stickers of the game Legend of the Demon. Implement the strategy of sending code in advance and delivery after September 10.
Digital Play Edition: 1 set of digital standard edition activation code and 1 set of special edition of campus uniforms (4 persons).
Digital Standard Edition: 1 set of digital standard edition activation codes.
Deluxe collector's edition: including the installation CD of the game "The Legend of the Devil from Imperial Heaven", the soundtrack album, the game activation card and the special clothing card, the limited edition umbrella with the theme of Imperial Heaven, the exquisite mouse pad, the Q sticker of the protagonist, the exquisite bookmarks and postcards, the full-color game description and the unique number metal collection certificate card. But it's sold out at present.
All the clothes are made of DLC and can be purchased after August 27th. The pre-sale period is for display only and cannot be purchased. All consumables (Yuan Jing, Yao Dan) and weapons and equipment need to be unlocked in the game and cannot be purchased through any channels.
In addition, all clothes in the game can be unlocked.
Q: What's the difference between the digital broadcast version and the digital standard version?
A: The drama version contains a set of campus costume DLC with four protagonists. Once you enter the game, you are already in a state of acquisition. During the game, you can press "ESC" to open the main menu, and select "Dress" to change clothes. Digital standard edition does not have this content.
Q: What should I do if I want to buy clothing DLC after buying the digital standard version? Do you want to buy another digital version?
A: You can buy clothing DLC gift packages in the official mall. Is there any other way? In addition, you can also collect items in the game to unlock them yourself; As for the location of the goods, I recommend you to check the introduction, which may be more helpful ~)
Q: Why does this game need to be online all the time? Is this still a stand-alone machine?
A: The data of the products of Yu Tian and Yao Legend need to be uploaded and stored on the server, so it needs to be networked.
Q: What about the poor network speed?
A: Your contacts will verify your perfect passport. Don't connect when playing. So, your internet speed doesn't affect anything.
Q: What channels can I get the game?
A: It can be purchased through Arc official mall, Tmall official mall, or third-party platforms (Taobao, 3DM, Ranger, etc.). ). The physical paperback version can only be purchased in Perfect Official Mall.
Q: Where is my digital activation code after purchase?
A: If you choose the official Arc mall to buy, the activation code will not be displayed after the purchase is successful. The authority of your registered perfect account will be activated directly, and you can log in and play after downloading the client.
If you purchase through a third-party platform, you will get an activation code after the purchase is successful. Please activate on the game activation page after you get the activation code.
Q: I don't have a perfect pass account to buy games?
A: You can't buy games directly through the "official mall" without a perfect pass account. The activation code can be purchased on a third-party platform (Tmall/JD.COM). COM/ other media, etc. ). However, after purchase, you still need to register the perfect pass to activate, bind and log in the game.
Q: Hello, I bought the digital version of the game, and now I want to add money to buy the physical standard version. 、
A: Sorry, we don't offer exchange service at present.
Q: When can the ordered products be delivered?
A: Users who pre-order the digital version of the game through the official mall can log in directly at the first time when the game is officially released, and have all the pre-ordered gifts.
For users who pre-order through third-party platforms (Tmall and other media), the delivery time is subject to each platform, and the actual login time of the game is the same as the official sales time. The physical version can be booked in the pre-sale period, and the delivery will be arranged according to the scheduled time sequence on the day of official sale.
Q: What are the payment methods?
A: For users who purchase through the "official mall", the payment method supports perfect one-card and UnionPay cards. For users who purchase through the third-party platform, please refer to the payment method of the third-party platform.
Q: What should I do if I am reminded that my username and password are wrong when I log in?
A: First, make sure that you have made a mistake (such as uppercase lock, full width and half width, input method, etc.). ). If confirmed, you can get your perfect pass back through the registered email address.
Q: Can I see the information of other players in the game and interact with them?
A: Although Legend of the Devil needs the support of network environment in the whole game process, it is still a stand-alone game. Players can't see the information of other players in the game, nor can they trade and interact with other players.
Q: How to calculate the postage for the physical version?
A: The goods in the mall are charged according to the actual weight and the actual receiving address. For details, please refer to the "delivery fee" of Tmall Mall.
Q: Why don't I deliver the goods after payment?
A: Hello, if you really buy the game during the pre-sale period, please wait patiently until the official version of the game goes online on August 27th. If it is purchased after the official version of the game goes online, it will be counted from the date of purchase.
Our closing time on weekdays is 4 pm. To purchase the physical goods in stock, as long as the payment is successful before 4 pm on weekdays, the goods will be delivered on the same day, and the express delivery number will be entered.
Successful orders are paid over the weekend and delivered on Monday. Orders with successful holiday payment will be delivered on the first working day after the holiday. After the digital version of the goods is paid successfully, the system will automatically deliver the goods without logistics. If the delivery is not displayed, please contact the customer service of the mall in time. When buying products during the pre-sale period, the delivery time will be written in the baby details page, which is subject to the official delivery time and synchronized with the official delivery. Please refer to the "Delivery Policy" of the store for details. When the physical object is officially released, it will be delivered in a unified manner.
Q: What should I do if I buy a product and don't want it?
A: Digital version products: You will get the game activation code directly after purchase, and once the payment is successful, it cannot be returned.
Product in kind: If the order is in the status of "pending delivery", please contact online customer service in time to explain the situation, and we will refund you after reaching an agreement. If the order is in the status of "Shipped", please contact online customer service in time to explain the situation. After reaching an agreement, please refuse to sign for the products received, and the round-trip freight will be borne by the users. See the "Return Policy" of the store for details.
Q: Hello, I participated in the online game gift package to buy Tian Yu, but after buying the game, I found that the gift package was robbed. Can I apply for a refund?
A: Sorry, we don't support refund in this case. All the gift packages participating in this activity are limited until they are used up. You can choose to exchange gift packages for other online games.
Q: I bought a game, but I got a new computer. Can I use the activation code again on my new computer?
A: You don't have to worry. Our games are always connected to the internet. You just need to install the game on your new computer and log in, and then you can play the game directly without reactivation.
Q: During the installation of the physical version, I was prompted that no compressed volume was found. Please ensure that the compressed volume is in the existing state before continuing the installation. What does this mean?
A: This is to remind you to change the installation disk. Please wait about 10 seconds after inserting the new installation disk, and then choose to continue.
Q: Why didn't I respond after reading the progress bar during installation? And read it again?
A: Well, the installation process of our installation disk is the process of "installing and decompressing" compressed volumes, so when you find that the progress bar is full, it means that the program is decompressing.
Q: Why is my installation process so long?
A: Because the files installed in the game are relatively large, the installation process may be a bit long. I suggest you read the official website information of the following games during the installation, or do something else to entertain yourself. Click to view
Q: What should I do if my game keeps going black and gets stuck?
A: The cut file of the game is relatively large, so the speed of reading the program in the cut will be slower. Please be patient. If there is still no response, please close the game program and try to restart it. If it cannot be solved, please contact Perfect Official Customer Service for solution. (Customer service collects the specific details of the problem, leaves the customer's mailbox, and then gives feedback)
Q: Why does it always show "Connecting" when I enter the main page of the game?
A: Because of network problems, you need to modify the DNS of the network.
Q: Why do I suddenly jump out of the game screen during the game?
A: The reason why the game will bounce is mostly because the focus of the program is taken away by the bounce box, so please try to ensure the full screen of the game during the game, or close the program with the hidden drop-down menu.
Q: I want to change the keys myself, but I can't find the menu. What should I do?
A: I'm very sorry, due to technical reasons, the game can't realize that players can freely modify the settings of the keys, but we are still working hard. Please forgive us for the inconvenience.
Q: Can I play this game with the handle?
A: Yes, but our game only supports XBOX series handles (one, 360) and handles of the same type as Beitong and Nantong. PS series handles are temporarily unavailable.
Q: Why don't I have the look and hairstyle of the character? How can I get it?
A: That's right. Players in the game can collect all the items with the appearance of the game characters. You can check the items you want to redeem in the dressing interface. In addition, you can also choose to buy clothing gift package codes through Perfect Mall.
Q: What is the red circle in the upper right corner of the screen? What's the use?
This is the monetary unit of the game-Yuan Jing. After collecting a certain amount, you can improve your attributes, unlock your skills and make medicines.
Q: Why are my role models sometimes absent? Is this a BUG?
A: We get it through normal channels in the game, or there is absolutely no quality problem in the appearance of the mall. If this happens, there are two suggestions:
1. To change your computer configuration, please adjust your game mode to play games as soon as possible;
2. We explicitly prohibit the use of modifiers, so players should be responsible for the data errors caused by this.