12348 legal service telephone is a form in which the judicial administrative department organizes lawyers, notaries, grassroots legal service personnel and township judicial office staff to provide convenient and efficient legal consultation and legal services for the masses and social organizations by using special telephone lines and telecommunication networks.
"12348" legal service telephone work responsibilities, mainly to answer legal advice and popularize legal knowledge; Implement internal linkage and do a good job in door-to-door service; Communicate external information and do a good job of case diversion; Strengthen regional cooperation and do a good job of coordination and linkage among functional departments; Do a quick response to prevent disputes from intensifying.
12348 digital meaning:
"1" is to build a platform.
Establish a unified appointment consultation platform for Beijing people's livelihood notarization. Relying on the Beijing public legal service platform, the online appointment consultation platform for people's livelihood notarization in the city was established. By integrating and optimizing the resources of 25 notary offices and more than 400 notaries in the city, we made unified online appointment consultation on people's livelihood notarization matters such as wills and small inheritance, which promoted the quality and quantity of people's livelihood notarization in the city.
"2" means promoting the two constructions.
First, promote the informationization and intelligence construction of notarization industry. Strengthen communication with public security, civil affairs and other departments, expand the data range of notarization information verification by relevant government departments, and gradually realize online verification of notarization information such as identity, household registration, marriage and property.
The second is to promote the incorporation of notarization and dishonesty into the construction of social credit system. Establish a blacklist of fraudulent notaries in the city, promote the inclusion of fraudulent notarization as a personal integrity record in the construction of social credit system, and create conditions for the trial implementation of the commitment system for notaries. By promoting the two constructions, the information exchange between notarization and other government departments will be realized, so that more data will run away and fewer people will run away, and those who cheat notaries will be deceived and restricted everywhere.
"3" means establishing three systems.
The first is to implement the list system of notarized certification materials. Unless otherwise provided by law, the masses do not need to submit proof materials other than the list.
The second is to establish a notarized public welfare legal service system. Organize notarial legal services to enter the community and rural areas at least twice a year to provide people with face-to-face free notarial legal advice.
The third is to establish a supervision system for notarization services. Widely collect opinions and suggestions from the masses on notarization services, and randomly select not less than 10 notarization items from each notary every year for a return visit investigation.