1. Try calling the hotline at different times, because the telephone line may be busy at some time.
2. Try to contact online customer service channels through official website or mobile applications, which usually provide real-time customer service support.
If you need help at the airport, you can go to the airport counter or service center for consultation.
If the above methods can't contact Jixiang Airlines customer service, you can try to contact other departments of the airline in an emergency, or contact the local tourism bureau or the Civil Aviation Administration for help as soon as possible.