What is the background customer service of the bank?

Main responsibilities:

1。 Train, motivate, evaluate and examine customer representatives;

2. After-sales service and maintenance management of the company's products;

3. Customer reception management;

4. Arrange on-site maintenance services and make work records;

5. Strive to improve the quality of on-site service;

6. Pay special attention to the management of customer files;

7. Fill the materials in the inventory report;

8。 Assist customer representatives in professional ethics and image education;

9. Do a good job in the collection, storage and registration management of maintenance tools;

10. Have the right to recommend personnel and evaluate subordinates;