1. Click "I" in the lower right corner of Tik Tok homepage to enter the personal center, then click the "three points" icon in the upper right corner, and select "Settings-Help and Feedback-Online Customer Service" in the pop-up menu to enter the Tik Tok customer service chat interface for online consultation and feedback.
2. Select "Settings-Help and Feedback-Frequently Asked Questions" in the personal center to view Tik Tok's frequently asked questions and solutions. If you don't find a suitable answer, you can choose "feedback questions" or "contact us" for feedback or consultation.