One-on-one consultation
Parent-child relationship is the most common problem.
At two o'clock in the afternoon, the Wangjing Xinyu Service Station, located on the second floor of Wangjing Jiayuan Community Service Station in Cuigezhuang Township, welcomed another resident who made an appointment for one-on-one psychological consultation. Feng Shuling, a psychological counselor sent by Cuigezhuang Community Social Organization Federation, is waiting here on time.
Although the venue less than 50 square meters is not spacious, it is fully functional, including reception office area, individual psychological consultation area and group psychological activity area, as well as professional psychotherapy equipment such as sand table. A set of sofas seems simple, but in fact they are exquisite. The arrangement of 90-degree included angle not only shortens the distance between them and facilitates communication, but also makes visitors feel the pressure of being stared at without completely facing each other. The green plants dotted on the coffee table bring vitality and vigor to the whole room.
Before taking a seat, the door was gently closed. Protecting the privacy of visitors is considered to be an important standard. "Residents can come because they trust us. It is not easy to take this step. Therefore, we must also create a sense of security for them, comprehensively consider system management and spatial layout, and strictly keep psychological counseling records confidential so that residents can speak freely. " Feng Shuling said that since the establishment of Wang Jingxin Language Service Station, there have been about 20 individual psychological consultations, each lasting 50 minutes, covering marriage and family, the contradiction between mother-in-law and daughter-in-law, workplace pressure, personal emotions, etc., among which parent-child relationship is the most common.
"Many times, parents will emphasize what problems their children have in consultation, but they don't realize that their children's emotional management ability is insufficient. In fact, children's performance is closely related to family rearing patterns. For example, parents are grumpy and often yell at their children, so it is easy for children to reproduce this grumpy mood and get used to yelling. If the family atmosphere is adjusted, the child's problem will be solved. " Faced with such a situation, Feng Shuling never directly judges who is right or wrong, but acts as a medium between parents and children, giving children a chance to fully express themselves. In conversation, she always smiles, has a calm tone and speaks slowly, guiding the other party to put themselves in their shoes and find the crux of their feelings. "In fact, the root of most problems lies in the failure to handle the' boundary' of parent-child relationship. Some parents always want their children to follow their own expectations. A slight deviation will make them feel anxious. If they really act as expected, they may lose themselves and become giant babies. "
During the consultation process, an older child became quiet and uneasy because of his moods, and his parents were at a loss. "Some parents want this matter to pass quickly, and it is best to turn it over directly, but things are often not that simple. At this time, what is needed is to do psychological construction first and expect to solve the problem for a longer time. In addition, we should also see the positive significance of this incident to children's growth, that is, turning the other side of the coin. Whether children or parents can think of counseling, it is a manifestation of positive emotional management, which will benefit them for a long time. "
Group decompression
"After the implementation of closed-loop management in the community, it will inevitably bring inconvenience to travel, and some residents will have resistance or boredom. We must also convince them. " For Liu Yanfang, the most aggrieved time is to face unwarranted accusations or even complaints. "We can only quietly wipe tears. Although things will always pass, the uncomfortable feeling has always been in my heart. "
Knowing that the social psychological service center specializes in psychological decompression group activities, Liu Yanfang's heart suddenly felt a warm current. "After working in the community 17 years, we have always served the residents, and never thought that one day we would change our roles and become the object of service."
In the first activity, under the guidance of the community counselor, Liu Yanfang wrote down "a recent happy thing" and "a recent unhappy thing" on paper and shared them anonymously. "In fact, this process is an emotional liberation. Everyone said what they had been holding in their hearts for a long time. They cried as soon as they spoke, and their grievances and pressures were released. " In the second activity, Liu Yanfang wrote down and tore up the unhappy things with everyone recently, threw them into the "emotional trash can", and with the help of psychological counselors, tried to use psychological decompression skills to conduct self-counseling. In later activities, Liu Yanfang participated in the manual creation of potted succulents, so as to further perceive emotions and calm the mind. "After several activities, everyone unloaded their burdens, went into battle lightly again, and put themselves into work in a more sunny state to better serve the residents."
Recruit volunteers
Create a psychological service team for residents
As the first social and psychological service station in Cuigezhuang Township, Wang Jingxin Service Station is constantly exploring experience in practice.
"Today's visitors, only a few people have done psychological counseling for two or three times in a row. Most people only experience it once out of curiosity, and psychological counseling in peacetime is different. After all, it is difficult to solve psychological problems through one consultation, but community residents do not have such a concept, and their understanding of psychological counseling is still limited, and there are even some prejudices and misunderstandings. " As a psychological counselor, Xinlan Li thinks that maybe we can let everyone know what psychological counseling is, what psychological counseling can bring to residents, and if there are any problems, we can find psychological counseling through the combination of offline lectures and online live broadcasts. "Next, according to the actual needs of residents, we will carry out psychological lectures, group salons, family parent-child interaction and other activities to fully understand residents' psychological demands and mental health, help residents get out of the predicament in time, and continuously expand coverage so that everyone can.
In addition, Wang Jingxin Language Service Station recruits psychological service volunteers for Xiangjing Wangjiayuan community residents, builds a psychological service team of "Runxin Muyang", and conducts training based on teachers of regional federations, gradually develops psychological theory and practical skills training, and builds a talent team that accurately serves the psychological needs of the masses.
Original title: psychological decompression, you may wish to walk into the service station around you.