The first pilot unit of China "12368" judicial service hotline-Beijing court "12368" judicial service hotline was officially opened on June 7, 2009.
65438+1October 29th, the first pilot unit of China "12368" judicial service hotline-Beijing Court "12368" judicial service hotline was officially opened. "As the first batch of pilot units approved by the Supreme People's Court, the" 12368 "judicial service hotline of Beijing Higher People's Court has been put into use after two years of construction.
The judicial service hotline "12368" was opened to provide the public with static information such as various litigation knowledge, address route and contact information of courts at all levels in Beijing; With the further construction of the service hotline, it will also provide dynamic case progress for litigation participants, and provide services such as public opinion investigation and letters and visits. The address and route of the court can be sent to the mobile phone designated by the user in the form of short message; After the opening of the dynamic information service, you can fax the details such as filing instructions and case documents to the designated number as required.
"12368" takes the public and litigant participants as the service objects, static information such as litigation process, litigation knowledge consultation and dynamic information such as case trial and execution as the service contents, and telephone access, voice, SMS and fax as the service methods, providing services and convenience for the public to participate in litigation activities.
Call 12368 by landline or mobile phone, and you can contact the judge, inquire about the case, consult the lawsuit, make comments and suggestions on the work of the court or conduct letters and visits.
"12368" is the national public service number of judicial information of people's courts determined by the Supreme People's Court. If the party concerned is local, dial "12368" directly; Other places need to dial "local area code+12368".
1. Litigation service time: 12368. The manual service hours of hotline seats are working hours (8:3- 17:3, except weekends and holidays, the same below), and the self-service voice service hours are 24 hours; Window and SMS litigation service hours are working hours; Internet, WeChat, Weibo and other litigation services are available 24 hours a day.
2. When the parties or agents use the functions of inquiring cases, contacting judges, sending and receiving materials, letters and complaints, opinions and suggestions on the 12368 litigation service platform, they need to confirm their identity through the litigation service password notified in the Notice of Case Acceptance, Notice of Respondent and Notice of Participation in Litigation. The litigation service password is automatically and randomly generated by the trial process management system, which corresponds to the case number and is unique and specific. Therefore, the parties or agents are requested to properly keep their litigation service passwords to avoid the adverse consequences caused by the identity being fraudulently used by others due to the disclosure of litigation service passwords.