Matters needing attention in mobile phone recharge
1, the recharge amount must be greater than the arrears amount to be used normally;
2. If the mobile phone is in arrears or the monthly subscription service is customized, the system will automatically deduct the owed fee after the recharge is successful. If the mobile phone can't be used normally after recharging, please call local 10086 for manual service to inquire about the last recharging amount and the deducted fees;
3. For users who owe money for downtime, the recharge is successful and the recharge amount is greater than the arrears amount, and the mobile phone still cannot be used normally, probably because the mobile system is busy at the beginning or end of the month. A moment, please. If the phone can't be used normally after waiting for a while, please restart and try again.
4. After successful recharge, you may not receive the confirmation message of successful recharge due to downtime. Please go directly to Tenpay's website to check your recharge record.