1. Contact the seller: You should try to contact the seller and explain the refund requirements and reasons to them. Provide information such as order number and purchase date, so that the seller can process the request quickly.
2. Check the seller's refund policy: On the shopping platform in Weibo, the refund policy of each seller may be different. Before applying for a refund, you should check the seller's refund policy and understand the conditions and process of refund.
3. Submit a refund application: According to the seller's refund policy, you can submit a refund application through the Weibo shopping platform or other contact methods. Provide detailed refund reasons and order information for the seller to verify the request.
4. Review and processing: Once the refund application is submitted, the seller will review and process your request. This may take some time, please be patient.
5. Track the refund progress: After the refund application is accepted, you can track the refund progress to ensure the refund goes smoothly. If there is any problem or delay, please contact the seller in time for consultation.