1. Step 1: Enter Taobao account and password, and click "Login".
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2. Then select "Niu Qian Seller Center" at the top of the page, as shown in the figure below.
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3. Then select "Sold Baby" on the left side of the page.
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4. Find the order to view and click the customer nickname, as shown in the figure below.
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You can see "buyer information" on the right side of the chat box.
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