Form fraud in Simba customer service
On June 5438+065438+ 10 this year, a bird's nest product sold by Simba in the live broadcast room was a fake. After the event, Simba promised to pay compensation first, and he could refund one for three. I didn't expect this to give the liar an opportunity. They used Simba's customer service for online fraud. Most of the fraud targets were consumers who bought products in Simba's live broadcast room in 165438+ 10 and 65438+February. They can accurately tell the relevant information of consumers' purchases and gain the trust of consumers. Let consumers follow their voice prompts in the name of refund, and finally achieve the purpose of defrauding consumers of money.
Victim group
So far, more than 80 victims have been cheated, amounting to more than 6 million. Most of these consumers are ordinary working-class, stay-at-home mothers without jobs, and even college students. For them, the money may be a few months' living expenses or even all the money. Although some consumers reported to the police, the relevant departments also filed an investigation. However, these scammers all use overseas bank cards, and the transfer of funds is also divided into multiple accounts, which brings great difficulties to the investigation. As we all know, online fraud is difficult to recover, which is a great blow to the victims.
Personal point of view
At present, swindlers' fraudulent means emerge in an endless stream, but the general content is similar. First, they try to gain the trust of the victims, and then the victims transfer money on their mobile phones or computers. At all times, consumers should keep a vigilant heart, especially when it comes to money. Although this situation is involved because of Simba, it is not Simba's direct fraud after all, and Simba is not necessarily responsible for this matter.