1. You can get in touch with the seller through Aliwangwang, e-mail, on-site letters, etc.
Taobao recommends that you download and install Ali Want Want. After logging in to Ali Want Want, click the ""sign on the seller's shop page or use the send function specified in Ali Want Want menu to open a dialogue window with the seller. Detailed operation method:
(1) To contact a contact person through Ali Want Want, you can use the method of sending a message to a friend:
Open the main interface of Alibaba Want Want, find "Designated Send" and enter the name of the member who sent the message, as shown below.
(2) Open Niu Qian workbench, enter the member name of the other party and send a message, as shown below.
If you use Ali Want Want to contact, if there is a dispute in the transaction, you can provide a screenshot of Ali Want Want's chat record as a valid voucher.
2. Contact Taobao customer service to provide the order number or the seller Want Want for consultation.