1, pre-diagnosis consultation. The user communicates with the accompanying doctor in advance to know the accompanying content, service process, charging standard, whether the patient is registered, the patient's specific medical history and medical needs, confirm the accompanying time and hospital location, and register the pre-diagnosis information.
2. Pre-diagnosis service. Make an appointment by telephone in advance to plan the trip, and explain to the patient the documents, medical records and precautions before diagnosis; Details will be sent to the reserved users via SMS or WeChat.
3. Accompaniment service. Provide one-on-one consultation service throughout the process. During this period, the accompanying doctor will register, pay fees, get the number, queue up, take medicine, take photos, get the checklist and mail the medicine instead of the patient. And assist patients to accurately describe their illness to doctors.
4, record the doctor's advice. Organize the audio or written content of the consultation and return it to me or my family.
5. Psychological counseling. In the mood of seeing a doctor, the accompanying doctors give careful care.
6. Nursing after diagnosis. Visiting staff provide post-diagnosis nursing service and inform customers to follow the doctor's advice, such as the time, frequency and dosage of taking medicine, foods that should be avoided, etc. If there are special needs, it is necessary to give feedback to the family members after the visit.