How to contact the guests for the order of Tongcheng Hotel?

Telephone contact, text message, online contact.

1, telephone contact. Ebk's computer-side order page will display telephone contact. In the upper right corner of the EBK order, click Contact Guest Phone Contact, and a virtual dynamic number will be displayed. You can contact the guests by dialing directly.

2. send text messages. On the information page of electronic reservation order, there is a link to "send SMS", and there are 8 SMS templates available, and each order can send up to 5 SMS messages. After selecting a template, select the editable information corresponding to the template and send a short message to the guest.

3. Contact online. On the day of departure/before 0/8 o'clock in Kloc-,the hotel can contact the guests through online consultation.