Legal analysis: The telephone numbers of guye district Municipal Prevention and Control Office 12320 and 12320 belong to the public welfare hotline of the health industry. They are the communication channels between the health system and the public, the platform for the public to report and complain about public health-related issues, the window for spreading health policy information and health prevention knowledge to the public, and the window for the health department to implement the people-oriented ruling concept and open government information. An important measure to further close the relationship between the government and the people and improve the work style is ultimately to improve people's health and better serve people's health. 12320 health hotline spreads health laws, regulations and policy information to the public, popularizes health knowledge and skills, and becomes an important window for spreading health policy information and health and disease prevention knowledge; Accepting public complaints and reports, initially forming an appeal expression mechanism, a contradiction resolution mechanism and a rights protection mechanism, and smoothing the communication channels between the government and the public; Carrying out appointment diagnosis and treatment can alleviate the difficulty of seeing a doctor to some extent; In many public health emergencies and major health activities, it has played a prominent role in public risk communication and public opinion monitoring. The health hotline 12320 has gradually developed into a pragmatic answering line for the people, a help line for solving problems for the people, and a contact line between the government and the masses. Attention when calling: But if the phone is on the line, you must wait patiently until someone answers it. What unit does the prevention and control office belong to: 1. It belongs to a public institution.
2. The Institute for Disease Control and Prevention is the second-level administrative unit of the National Center for Disease Control and Prevention. It is a medical institution with administrative supervision function, which is mainly responsible for the prevention and control of food hygiene and disease prevention and control, as well as people with strong infectious diseases, including people or livestock. Suggestions; Know the telephone number of the prevention and control office, and you can inquire through the number inquiry platform in case of emergency.
Legal basis: Article 5 of the Law of People's Republic of China (PRC) on the Prevention and Control of Infectious Diseases People's governments at all levels shall lead the prevention and control of infectious diseases. The people's governments at or above the county level shall formulate plans for the prevention and control of infectious diseases and organize their implementation, and establish and improve the disease prevention and control, medical treatment, supervision and management systems for the prevention and control of infectious diseases.