Nearly 1,000 representatives from the window industry, Youth Civilization and Games-time volunteers vowed to provide "high-level, all-round and distinctive" volunteer services for the National Games, which fully demonstrated the social civilization and good manners of Guangzhou citizens. At the same time, it advocates the understanding, concern, support and contribution of the whole people to the National Games, and creates a good social atmosphere so that guests and ethnic minority athletes can always feel "smiling service" and "smiling".
From now on, there will be * * * 1 10,000 "Smile Stations" and 1 10,000 youth civilization service windows in 2 pedestrian streets, 3 1 major tourist attractions, 9 shopping malls and 32 National Games reception hotels in Guangzhou, and more than 50,000 "Smile Messengers" will appear in the "Smile Stations" and "Smile Stations".
"We should welcome and serve the delegates and guests of the National Games with the most sincere smiles of Guangzhou citizens and volunteers, show the vitality and charm of Guangzhou with smiles, spread love with smiles and build harmony with smiles." Yan Yongjun, deputy secretary of the Guangzhou Municipal Committee of the Communist Youth League and director of the volunteer work department of the National Games Organizing Committee, said: "Guangzhou has a good foundation for non-governmental volunteer service, and smiling is the best business card for volunteers in Guangzhou."
Xiao Li, a salesman, couldn't wait to put on a smiling badge specially designed for volunteers of this National Games. She hopes that her smile can infect every customer and give the sweetest smile to her compatriots in ethnic minorities.
Major businesses have set up a "smile station" in a conspicuous position to provide customers with one-stop smile services such as shopping consultation and shopping guide; Some merchants also provide touch screen inquiry and volunteer shopping guide service.
In addition to state-owned shopping malls, many self-employed individuals and citizens also consciously participate in urban volunteer service. At the same time, the Volunteer Work Department of the Guangzhou Municipal Committee of the Communist Youth League and the Organizing Committee of the National Games trained 300 volunteers, who were responsible for welcoming guests at the airport and railway station. Five volunteers from the volunteer lecturer group served as training lecturers. Through training, welcome volunteers at airports and railway stations have basically mastered the simple polite expressions of Tibetan, Mongolian, Uygur, Dai and Zhuang ethnic minorities.
As a volunteer, serving the National Games is different from other large-scale events. Despite this, Guangzhou volunteers are full of confidence. Twenty years ago, the first national volunteer service hotline, the voice hotline for middle school students, was born in Guangzhou and became the embryonic form of national volunteer service. Nowadays, volunteer action has become the most extensive and highest-level mass public welfare activity in Guangzhou. It has become an important way for the vast number of young people and citizens in the city to serve the community, improve themselves and build harmony. It has become a "citizen school" to cultivate the sense of responsibility, dedication and service ability of the majority of young people, and has become a bright banner for the construction of spiritual civilization in the city.
As an important type of volunteer service, volunteer service for large-scale sports games has also been explored many times in Guangzhou. Hundreds of thousands of high-quality volunteers have provided important guarantees and services for the success of large-scale sports events at home and abroad, such as the Paralympic Games, the Sixth National Games and the Ninth National Games, and have become a beautiful scenery inside and outside the stadium. The Guangzhou Municipal Committee of the Communist Youth League will also explore the volunteer work mechanism of large-scale sports events through this National Games to prepare for the volunteer service of the 20 10 Guangzhou Asian Games.
Yan Yongjun said that as an important training for volunteer work in the Asian Games, the volunteer work in this National Games will strive to make breakthroughs in two aspects: First, this National Games is the first time that Guangzhou has concentrated on providing volunteer services to 55 ethnic minority representatives in China, and the customs and taboos of each ethnic group are different, which puts high demands on volunteer service, which is both a challenge and an opportunity, and will help promote the professional development and improvement of volunteer service level in this city; Second, for the first time, the city volunteer service will be promoted to the same level as the volunteer service of the sports meeting, and it will be used as an important carrier to mobilize all sectors of society and citizens to participate extensively, fully display Guangzhou's urban civilization and the spirit of Guangzhou citizens, and promote national unity and social harmony, so as to provide theoretical and practical exploration and reference for the volunteer service of large-scale sports meetings in the future.