96 18 1 is the telephone number of the hotline department of Haidian District Government. 96 18 1 is a hotline opened by Haidian District People's Government for residents and enterprises in its jurisdiction, which can provide public services such as consultation, complaints and suggestions. The hotline 96 18 1 is a telephone platform for Haidian District Government to provide convenient services for people in its jurisdiction. It can accept public consultation and solve doubts for the public.
96 18 1 hotline service
The hotline acceptance process adopts modern information technology, integrates 53 service hotlines set up by relevant departments in the whole region, and extends the traditional way that people and enterprises reflect letters, calls, visits and other issues to the way that mobile phones send WeChat, send emails and transmit information between network platforms in the information age.
Based on the principle of "one acceptance, one reply, classified transfer and real-time supervision", we will build a communication bridge between the government, the masses and enterprises, and build a first-class hotline platform for non-emergency relief services that matches the construction of the core area.
Hotline service channels include 96 18 1 service telephone, fax, online complaint platform, broadcast hotline, mobile phone short message, etc. The hotline provides all-weather "7×24" manual online service, and people and enterprises can call 96 18 1 for consultation, suggestions and complaints about non-emergency rescue services.