What should I do if the goods in JD.COM expire? How can I check the details?

1. First log in to JD.COM account and select Customer Service Center from the drop-down menu at the top of the homepage of the website. After entering the customer service center, select the return option at the top of the page and click Initiate after-sales service.

2. Secondly, in the pop-up page, select 7-day unreasonable return or quality problem return. Fill in the information, including product name, order number, delivery address, etc.

3. Finally, in the reason of returning goods, select the expired goods and fill in the explanation, and submit the application. JD.COM customer service will contact after receiving the after-sales application, and the specific return process will be guided by the customer service staff.