Sometimes manual seating may be busy. In this case, you just need to wait a little. This is all provided by human services. If you have any problems, you can directly ask for help from manual service to help you solve them.
Part-time JD.COM Customer Service Phone:
Invoice consultation, account login, mobile phone unbinding and binding: 9506 18 or 400-606-5500, and select the No.8 key. Working hours: 9:00-24:00.
White stripes, small coffers, real-name financial authentication, crowdfunding, wealth management, insurance and other financial issues: 95 1 18. Working hours: 9:00-22:00.
Summary of other customer service calls
Mobile phone, computer office: 9506 18 or 400-606-5500, select key 2.
Household appliances: 9506 18 or 400-606-5500, select key 3.
Clothing, home, luggage, automobile supplies: 9506 18 or 400-606-5500, select 4 keys.
Digital products and accessories such as cameras, headphones/stereos, routers and smart bracelets: 9506 18 or 400-606-5500, select 5 keys.
Maternal and infant, personal care and beauty cosmetics, food and beverage, toys, musical instruments and books: 9506 18 or 400-606-5500, please select key 6.
Comments and suggestions: 9506 18 or 400-606-5500, select 7 key.
Membership plus exclusive hotline: 400-656-22 1 1.