Can I receive information if the enterprise WeChat account is abnormal?

Unable to receive message.

The abnormal message of enterprise WeChat account can't send and receive information, which is related to being restricted. Generally speaking, there are three situations:

1. Customer's personal WeChat is restricted. For example, because the customer's personal WeChat has been complained before, it is restricted to add friends. Naturally, employees' corporate WeChat cannot be added;

2. Enterprise WeChat is restricted. For example, an employee's corporate micro-signal exceeds the upper limit on one day, which leads to the failure to add friends the next day, or the company uses corporate WeChat to over-market and is complained by a large number of customers, which will also lead to abnormal account status; There are several ways to limit the function of adding friends: First, you can't send a WeChat friend application, and the general limit time is 12~24 hours. The higher the weight, the shorter the limit time; The second one can't be added by WeChat friends, and the time limit is the same as the first one; (The above two situations will not affect the addition/addition of enterprise WeChat friends. Thirdly, all members of the enterprise have limited friend adding function, and the limited time is generally 24-48 hours. Most of this happens because users complain and add friends frequently. In this case, it is very easy to cause repeated restrictions.