Generally, manual work is rough, which is better than professional customization.
The process of customizing the wardrobe is different from that of the master.
Customized wardrobe installation service process
1)? Contact information: after receiving the order, contact the customer as soon as possible to confirm the on-site installation time (telephone, SMS) and ask the customer whether the installation conditions are available on site and whether the products and goods have been received. And confirm the specific and detailed address and room number of the customer's home to avoid mistakes in drawings and service information.
2) Preparation: The installation master describes the site situation and drawings according to the customer's telephone number, prepares the required tools and consumables, and provides on-site service.
3)? Door-to-door: the installation master arrives at the customer's door on time according to the door-to-door time agreed with the customer the day before, arrives at the customer's door 10 minutes in advance, rings the doorbell or knocks on the door to wait for the customer to open the door, greets the customer, confirms the customer information, submits the business card, presents the work card to introduce the identity and purpose, and provides services.
4)? Preparation before work: Laying work mats to protect all exposed floors in customers' homes from damage. After the floor is paved, put the tools on the floor in turn and pick them up when necessary.
5)? Material inventory: protect the floor with paper, count and classify according to the list, and pad the plates with sponge when stacked against the wall. Pay attention to whether the product code number is correct. If the goods are missing, lost or damaged, the installer will record them immediately and feed them back to the customer service staff.
6)? Product classification:
6. 1? Check and classify the stacked goods according to the installation drawings and distribution list; If necessary, open the packaging carton and protective film for goods classification (protective film can be used to protect door panels or drawers, pull baskets and other hardware accessories)? jiaju63.com
6.2? Goods are divided into: cabinet group, door panel group, top cabinet group and hardware accessories group. ? jiaju63.com
6.3 Don't open the outer package when the door panel is not installed, so as to avoid collision or scratch; Before installation, the desktop and bedding of desk or computer desk should be placed on one side of the wall as far as possible to prevent it from being broken. When placed on the wall, a protective film pad should be placed between the walls to protect the walls from being dirty or scratched.
6.4 The inventory of hardware accessories should be concentrated in the corner as far as possible and stored together in the hardware box. Fashion should be put in special boxes or cartons and placed in the hands of installers. Hardware fittings shall not be placed in the cabinet or on the floor. Avoid the loss of accessories and the confusion of the site during installation;
7)? Drawing review: according to the drawing field measurement, confirm with the user whether there are any special circumstances and installation conditions on the site.
Customize wardrobe installation process
8)? Construction survey: check the original facilities and equipment (such as floor, floor tiles, wall tiles, ceilings, chandeliers, doors and windows, etc.). ) at the installation site. If any abnormality is found, take photos immediately and confirm the site situation to the customer, and ask the customer to confirm the signature before delaying the work.
9)? Unpack the product:
9. 1 Wooden frame packaging shall not directly knock the outer paper packaging with a hammer, and pay attention to the direction of knocking the outer frame to avoid damaging the internal products;
9.2 Thoroughly remove the removed boxes, iron wires, nails, sawdust and other sundries to avoid pricking the products, customers' floors and walls;
9.3 When removing paper packaging, use a blade to remove it along the direction of the adhesive tape, and it is forbidden to tear it at will;
9.4 Placement according to the installation sequence: firstly, install the plates, put the connectors in the front, then put the installed plates in the back, and put the door panels together in sequence;
9.5 If the product needs to lean against the wall and floor, it should be protected with paper or pearl cotton to avoid damaging the product, wall and floor.
9.6 Leaking holes, gongs and milling were found during unpacking. In the production process. The installation master immediately took photos and reported to the guest newspaper department. If it can be handled on the spot, try to solve it.
10) assembly: during assembly, the floor, wall, door cover, etc. Before assembly, the customer's house must be protected. If there is a slight hole deviation in the assembly process, the master will handle it on the spot. If the product structure and color do not conform to the drawings, take photos immediately and report to the customer service center.
1 1)? Installation details:
1 1. 1 During the installation process, the garbage and dust should be cleaned at any time, and it is not allowed to leave it for the final cleaning. Always keep the installation environment clean and tidy.
1 1.2 During installation, don't step on the products and things of customers' homes, and use special ladders and stools.
1 1.3 During installation, hardware fittings and tools shall be stored in special boxes or cartons, and shall not be discarded at will.
12)? Self-inspection: After the installation is completed, the installation master will conduct on-site self-inspection and deal with the details of the cabinet (three-in-one cover, nuts, labels, etc.). ).
13)? Cleaning: After the details are handled, the installation service personnel will clean the construction site and cabinet, and the dust is qualified. There must be no spare parts and rubbish in the cupboard.
14)? Acceptance, photographing and filing: after the installation is completed, let the customer accept it. Handle and adjust the questions raised in time when the customer accepts. Record in detail what can't be handled on site for customers to accept and confirm, and take photos on site for retention. (Shooting requirements: overall effect drawing, internal structure drawing and detailed drawing)
15)? Goodbye: Mr./Ms. XX, thank you very much for your cooperation. If you have any questions in the future, please feel free to contact us. Goodbye!
16)? Follow-up: For the problems left over from the site, the installation master carefully reports and fills in the feedback information of installation problems, with clear feedback and clear dimensions. At the first time, I transferred to the customer service center, and the customer service staff optimized the feedback to the docking people of various brands again to make up the board.
As can be seen from the above, the technology of professional custom wardrobe is definitely not something that ordinary workers can do.
Professional custom wardrobe installation, you can find the left and right hand furniture installation platform.