In response to the Tianjin explosion accident, China Life Insurance, a central enterprise, rushed to the scene at the first time and took the following measures:
First, set up an emergency working group, arrange special personnel to go to the scene of the accident to verify the relevant situation, and carry out various claims active services.
2. Cooperate with peer companies to take various effective measures, continue to take the initiative to investigate, accurately grasp the information of customers and their families as soon as possible, and ensure that all institutions in the system provide quality services to customers in time. For the family members of customers who take the initiative to consult, do a good job in guiding and appeasing claims.
3. Simplify claims procedures, and open a green channel for claims and a 7*24-hour claims service telephone. Customers can call the national service number at any time if they need it-Chengxin, the best insurer.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.