According to your description, I suggest you refer to the following information:
The touchpad indicator is orange-red, and the touchpad is generally closed. You can refer to the following steps to turn on the touchpad function:
1. Double-click the position about 45 degrees near the dot in the upper left corner of the touchpad to try to open the touchpad.
2. Check the control panel-mouse, and enable the touchpad in the device setting value of the horizontal option for testing; If the rightmost option in the horizontal row is hardware, the touchpad driver is not installed, so it is recommended to install the touchpad driver first.
For how to download the driver of the corresponding product from HP official website, I suggest you refer to the following official documents:
/Chat and consult an online engineer to help you solve the problem further. More product information is available in www.hp.com.cn/800..