It combines the best business, psychology, philosophy, sports and spiritual ideas. Although coaching skills are combined with other disciplines, helping others create an ideal life is a completely different process.
From business and professional events to personal and mental problems. Coaches play the role of mirrors, cheerleaders, truth tellers, action promoters and supporters.
1) Guide customers to find the answers themselves.
2) Clear values: What is the most important thing now and in the future?
3)*** Make plans to realize customers' wishes.
4) Acting as a megaphone for new ideas: inspiring customers to perceive new ideas.
5) Support their decision to make changes.
6) Broaden horizons and challenge limitations: arouse consciousness from multiple perspectives.
7) Set clear goals: Know and express what you want?
8) recognition: active empowerment
9) Motivation: positive authorization
10) providing information resources: not as the main content, providing information after the talks or after the talks.
Psychologists and therapists: They are responsible for reviewing the past, sorting out inner pain or treating psychological trauma.
Management consultant: responsible for giving the knowledge system of solutions, proposals, framework methods and so on that customers need.
Advantage coach and other types of coaches, the most essential difference is:
Superiority coaches take their profound understanding of superior talents and coaching skills as their professional weapons through clear tools and methods of superiority evaluation and explanation.
Inspire customers to obtain more complete, rich and clear self-cognition,
Deepen self-acceptance and self-identity,
Based on this, he made an action plan, took action and achieved results.
Every talent will affect these six levels of self-awareness and self-presentation.
He is your background program: where will the talks go?
Don't always get caught up in the discussion of the present situation (facts, emotions)
When using this model, you can tell the customer what your work logic is and then lead the discussion.
To enhance the core competitiveness, we can use this model to explore the knowledge and skills that need to be supplemented and accumulated.
After positioning, this model can also be used to make a transformation action plan.
1, this is not about: psychotherapy, training, tutor (guidance).
2. What is this? Through the discussion of superior talents, we can deepen our self-awareness, find ways to solve practical work and life problems and achieve our goals.
3. Confidentiality: I will keep the personal information and privacy involved in your consultation strictly confidential.
4. Multiple identities: Counseling is not recommended.
1) What do you hope to get from this advantage consultation? (target)
2) What kind of results can make you feel that this conversation is useful to you? (target)
3) How will your work/life be different if the expected results are achieved? (logo)
4) If this result is achieved; What does this mean to you? (value)
5) How do you know that you have got what you want by the end of the meeting? (measurement)
6) Finally, how do you measure whether this meeting is really helpful to you? (measurement)
7) Please describe in one sentence what you hope to get today (confirmation).
8) You talked about realizing XXXXX, which is the goal of today's consultation, right? (confirmation)
9) If your goal is achieved, you will reach your desired state; It's 10, and it's not even 0. How many points can you score in your current state? (measurement problem)
10) (when confirming the progress in the middle) What will we focus on to help you the most in the next time?
1) View mode:
2) the mode of feeling: scene, event, repetition vs single time.
3) Behavior patterns
Consider the background, identity, environment, experience and self-evaluation of customers, and deepen the understanding of what customers communicate.
Grasp the key words spoken by customers:
? After listening to you, sometimes I will understand the true meaning of other people's language afterwards and feel that I said something inappropriate at that time. Do I understand correctly?
? You mentioned that you had a great sense of accomplishment when you reported the XX plan to the leader last time, didn't you?
? You mentioned that work is not exciting these days, and you always feel that something is "blocked", right?
? You mentioned many times that "you have to do that because of time". What do you think of the word "time"?
Keenly perceive the visitor's expression, body language, tone, etc.
For example, he sighed and frowned. "I glanced at my mouth and suddenly became excited."
? I noticed you (the other person's movements). What happened? What were you thinking at that time
? Then what happened?
? Can you tell me the specific scene?
Any talent+object questioning method:
? When you are with someone, does this talent obviously work?
? When you are with someone, can't you give full play to this talent?
? When you used this talent, what characteristics did you find when you used the object? For example, "consideration" is aimed at a specific group of people.
? When will your XXX talent be manifested?
? When will this talent be shadowed?
? When did you think you had gone too far?
? When did that happen?
? If XX is talented, you can give full play to it. What do you think you can do according to your current work goal?
? If you manage this weakness of XX well, what impact do you think it will bring to yourself and the people around you?
? How can I help you?
? What talent is holding you back?
? How did you do XXX?
? What talents do you think you have used?
Use at the beginning of clarifying and confirming objectives:
? If your ideal state is 10, where are you now?
? How many points do you hope to achieve through today's negotiation?
Confirm the progress in the consultation process:
? At this point, we just discussed xxx and got xxx. How much progress have we made compared with the original goal?
? If a miracle happens and you wake up tomorrow morning and your xxx goal is achieved, what differences will you notice? (in thought, behavior, attitude)
? If a miracle happens, what will others notice you when you wake up tomorrow morning?
? What did you do to bring this miracle?
? What advice do you admire from your industry predecessors?
? What advice would a good friend who knows you very well give you?
? What will passers-by (camera) who don't know the situation think about this?
? In the future, what will you say to yourself now when you achieve the desired result?
? You said you never met the expectations of the leader. Are there any exceptions? Can you recall the affirmation and recognition that the leader gave you last time? Small things are fine.
? You mentioned that everyone in the company is very tired now. Are there any exceptions? What would that person think?
? You mentioned that customers are always dissatisfied with your solutions. Is that customer only picky about yourself? What's your attitude towards other employees?
? (Help each other create possibilities)-What else? (not "anything else") What else?
? (The other person asks your opinion and suggestion) What do you think? How do you understand yourself?
? (When the information given by the customer is unclear or too little)-Can you tell me more? What is it?
? (The customer mentioned a word many times, but there was no definition)-You mentioned all the second efficient work. What does "efficient work" mean in your opinion?
Usually after you ask a good question or give thought-provoking feedback, the other person will stop to think and don't interrupt him.
(The other party's signal is not bad) Keep quiet. This silence is normal from every second to more than ten seconds or even half a minute.
He/she will let you know when he/she thinks it over.
1) Listen to the characteristics of visitors, confirm a certain talent and recognize it.
2) In the visitors' experience, you hear the dilemma reversal and highlight the moment, and you recognize virtue and action.
3) Skills of weakening the problem: Many people will encounter this problem, and you are not alone.
4) Enhance visitors' awareness of their unique advantages: others are not all like this. The reason why you can do it … is that your XXX talent is at work, and no one else is.
5) Classic appreciation sentence: I appreciate what you just said ... I appreciate what you have. ...
6) Don't express recognition and appreciation in an empty way, otherwise it will be counterproductive.
Instead of:
Some talents may not get to the point, so you can use your own talents or the talents of other visitors you have coached as examples, or use metaphors and scenes.
Harmony, Pleasure and Communication
Any feedback is valuable, because if it doesn't match, it will tell you what it is.
Consultants can have their own ideas and opinions, but we don't insist that we are right.
1) I realize that I have made assumptions and judgments about my customers-let go of my thoughts and ask more open questions.
2) Be aware of your emotions, (fidgety, defensive ...)-Return to the main line: the interests of customers.
3) When you talk a lot and the other person talks a little-ask more open-ended questions.
4) Daily exercises to raise awareness: etc.
There are three points in this advantage consultation: what is gained from cognition and what will be done in action.
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