1, the tour guide qualification examination is divided into two parts: written test and oral test. Require Chinese and foreign candidates to use Chinese answer sheets in the written test; Take the oral test in the language you are applying for.
2, the subjects and contents of the exam
The tour guide qualification examination consists of two parts: written examination and interview (simulated on-site tour guide examination).
(1) written test content:
National tour guide foundation, tour guide business, tourism policies and regulations, tour guide foundation
(Answers to questions about simulated tour guides and tour guide service capabilities)
& lt's second > series of teaching materials, supporting exercises and simulation questions for the qualification examination of tour guides.
& lt third > attend the training course of tour guide examination:
1. The tour guide qualification examination adheres to the principle of separation of examination and training and voluntary training.
2. The advantage of applying for classes is that the information is comprehensive and rich. You can learn some useful things without knowledge in books, meet some talented tour guides or senior teachers in colleges and universities, and make friends in a group of circles.
3. Following the teacher's systematic combing of five textbooks, I have my own clue.
4. The training class will also organize internships at scenic spots before the exam, because the oral exam accounts for half. Go to the scenic spot and talk about it in person, so that you can really understand it thoroughly.
5. Powerful tour guide training schools will organize tourism activities during students' study, and can provide students with opportunities for part-time practice, and recommend jobs in travel agencies [edit this paragraph] Tour guide examination registration procedures:
1. Fill in the registration form for the national tour guide qualification examination.
2. Show me my ID card, one original and one copy of the certificate of high school education or above.
3. Submit a health certificate, or a health certificate issued by a hospital above the municipal level.
4. Submit 4 recent one-inch color photos.
< second > required expenses: examination fee of 400 yuan/person. Period (foreign language guide 600 yuan/person. Period).
Optional fee: 1, training fee 400 yuan/person. Second issue, textbook fee: 120 yuan/set.
< third > time schedule: register in May (for the first time) for the July exam 15.
1Registration for the exam in early February began in early August (the second time).
< Fourth > Training and examination contents: written test and oral test.
1, written content: (200 points)
1. Policies and regulations, tour guide business (100);
2. Basic knowledge of national tour guides, (100);
2. Content of oral test: (100 mark)
1. explanation of scenic spots (55 points)
2. Contingency knowledge quiz (45 points for three questions)
(3) Foreign Language Tour Guide Examination
1, foreign language guidance candidates add a written foreign language test in addition to the public subjects to be tested; The oral part includes scenic spot explanation (foreign language explanation) and contingency question and answer (Chinese answer), with a full score of 100.
2. Candidates who apply for the qualification of foreign language tour guides in Putonghua must provide a copy of the qualification certificate of Putonghua tour guides when registering.
6. Written test questions: All written test papers adopt standardized test questions, which are divided into four types: single-choice questions, multiple-choice questions, indefinite multiple-choice questions and true-false questions. Each paper has *** 100 questions. Candidates are required to use the daub card to answer questions, and the answer time is 100 minutes. Marking adopts card reader for automatic marking and scoring.
7. Admission method: Candidates who have scored 60 or above in three subjects (two written subjects and one oral examination) are qualified, and those who have not reached 60 in one subject are unqualified. [Edit this paragraph] Guide the preparation plan and guide the written part of the exam
1, there are few knowledge points in the exam, so you must read the book carefully and repeatedly.
Please prepare the written test subjects in strict accordance with the requirements of the examination syllabus. At present, teachers' questions generally do not exceed the examination syllabus. Each chapter in the examination syllabus has detailed requirements. Some focus on understanding, some require familiarity, and some require mastery.
Oral part of provincial tour guide exam
According to the basic ability and quality requirements of tour guides, the test elements of on-site tour guide examination include the following six aspects:
1. Language expression: mainly examine candidates' language ability, including accuracy, fluency, logic, vividness, appeal, persuasiveness and the use of body language.
2. Appearance and Etiquette: Mainly examine the candidates' gfd and the use of etiquette.
3. explanation of scenic spots: mainly examine the correctness, comprehensiveness and organization of candidates' explanation of scenic spots, their mastery of scenic spot knowledge, the application of explanation methods, and the correctness of answers to the questions raised.
4. Guides' norms: It mainly examines candidates' mastery and application of guides' service norms and workflow.
5. Resilience: It mainly examines the ability of candidates to deal with emergencies and special problems.
6. Interpretation: It mainly examines the oral translation ability of foreign language candidates between Chinese and foreign languages.
Therefore, you must practice more at ordinary times. Pay attention to loud voice, clear articulation, moderate speech speed and a slight smile on your face when practicing. And don't memorize the tour guide words downloaded from the Internet. You must organize your own language with reference to the selected guide words. [Edit this paragraph] Take the written part of the provincial tour guide exam.
1, take the admission ticket and ID card to take the exam, both of which are indispensable, and the documents must be complete.
2. Pay attention to the test time, enter the venue 30 minutes before the test, and do not enter the venue 30 minutes after the test begins. Be sure to pay attention to the time and never be late.
3. When entering the examination room, only necessary tools such as pencils, erasers, pens and ballpoint pens are allowed, and books, materials and any other items are not allowed.
Please read the meaning of the question carefully before answering it. It is particularly worth reminding candidates that this question is true or false. Generally, fill in "right" or "wrong" in the brackets after the question. Don't put a tick or a wrong tick after the question. )
Don't leave blank the questions you don't know, especially the final short answer and the answer to the question, and try to answer what you know about this question.
6. Don't rush to look at the answers after the first exam, so as not to affect the afternoon exam.
7. No matter what the result is, please review as much as possible to meet the oral test, and remember never to give up until the last moment.
Oral part of tour guide exam
Matters needing attention
1. Pay attention to your clothes. Although it's winter, it's best to wear formal clothes under your daily thick coat. You can take it off when you enter the examination room and put it outside the door, otherwise your image will be bloated.
2. Use more polite expressions, such as "Thank you for your advice!" Such as this, although there are no hard and fast rules for exam scores, they usually affect the examiner's subjective impression and even his scores.
3. The explanation is concise and clear, and the general explanation is focused and structured. The scenic spots are explained in sections, so be sure to read the explanations carefully.
4. Don't ask the examiner's grades, and don't emphasize that objective reasons lead to abnormal grades. Examiners usually take the development potential as the main measure, but if they beg, it may have a negative impact [edit this paragraph]. The results of the tour guide exam will be announced 1, and those who pass the exam will be awarded the tour guide qualification certificate within 30 working days from the end of all the exams.
2. If the qualification certificate has been obtained for less than 3 years, the qualification certificate will automatically become invalid.
3. According to the spirit of Document No.5 of National Tourism Administration (200 1), there is no make-up exam for the qualification examination of tour guides. [Edit this paragraph] Tips 1. Those who pass the tour guide qualification examination shall be awarded the "Tour Guide Qualification Certificate" within 30 working days from the end of the examination by the tourism administrative department that organized the examination.
2, to obtain the "tour guide qualification certificate" for 3 years did not engage in tour guide activities, the qualification certificate automatically invalid.
3. Only those who have obtained the tour guide qualification certificate can apply for the tour guide certificate to the local tourism administration department. [Edit this paragraph] Guide card knowledge 1, a prerequisite for applying for a guide card
(1) Obtain the qualification certificate of tour guides and participate in the pre-job training and assessment organized by the tourism management department that issued the tour guide certificate;
(2) Concluding a labor contract with a travel agency;
(3) or registered in the tour guide management service agency;
(4) Good conduct.
2, apply for a tour guide card should provide materials.
(1) tour guide qualification certificate and its copy;
(2) The original and photocopy of the labor contract or registration certificate;
(3) my ID card and its copy;
(4) Apply for a tourist guide card registration form and fill it out as required.
3. No tourist guide card shall be issued. In any of the following circumstances, no tourist guide card shall be issued:
(1) No or limited capacity for civil conduct;
(2) Suffering from infectious diseases;
(3) Having been subjected to criminal punishment, except for negligent crimes;
(4) The tour guide card is revoked.
4. Other relevant regulations
(1) issuance period: according to the regulations on the administration of tour guides, the tour guide card will be issued within 15 days from the date of receiving the written report on the application for the tour guide card. If the tour guide card is not issued, the applicant will be informed in writing.
(II) Scope of use: The Qualification Certificate for Tour Guides and the Tour Guide Certificate are uniformly printed by the tourism administrative department of the State Council and used throughout People's Republic of China (PRC).
(3) Lost and reissued tourist guide card: If the tourist guide card is found lost, the holder must immediately report the loss and reissue it.
(1) If the tourist guide card is lost, the owner must immediately report the loss to the travel agency, submit written materials about the loss, and ask the travel agency to issue a certificate of loss.
② The original and photocopy of the host's lost certificate, ID card, tour guide qualification certificate or tour guide grade certificate shall go through the formalities of reporting the loss to the issuing authority.
(3) One month after applying for the registration form of the tourist guide card and publishing the "Invalid Certificate of Loss Reporting" in China Tourism Daily or provincial daily newspaper, the tourist guide card shall be reissued at the original issuing authority with the notice of newspaper publication and the above-mentioned documents.
(four) during the period of applying for a replacement tour guide card, the applicant shall not engage in tour guide activities.
(four) the tour guide card is damaged, and the tour guide shall apply to the original issuing authority for a new card according to the regulations. [Edit this paragraph] Tour guide card format Tour guide card adopts a unified format. The new version of the tour guide card is in the form of IC card, which can be used to query the basic information of the tour guide and the violation scores stored in the card. On the front of the tour guide card, there are bilingual items such as "China Tour Guide", the grade, number, name and language of the tour guide card, and a recent bareheaded 2-inch front photo of the holder in the middle. Tourist guide card grades are divided into four different colors: gray for primary, beige for intermediate and advanced. Notes and card numbers are printed on the back; Tourist guide number: its rule is "D-0000-00000", and the English letter "D" is the phonetic abbreviation of the word "guide", which stands for tour guide. The first four digits are standard international codes of provinces, cities and regions, and the last six digits are counting codes. The card numbers of different levels of tour guide cards are compiled in their own order (to remind you, there is only one kind of tour guide card now, which is universal in the whole country, and there is no distinction between local and national)
7, the provisions of the provincial tour guide card for different places.
The issuing authority of tour guide certificate and tour guide qualification certificate is generally the local provincial tourism bureau. If you want to transfer the tourist guide card to other places, you need to go through the following procedures.
(1) Type a certificate of approval to transfer out at the travel agency (or tour guide service center) you are affiliated with now, and then go to the local tourism bureau (the original registration place) to affix the official seal or issue an official letter! And suspend the IC badge!
(2) With the above procedures, apply for transfer to the tour guide management center (department) of the transfer place!
(3) Find an affiliated unit (travel agency or tour guide company) where the immigrants are located. Some provinces (Guizhou is it) need to provide a formal labor contract with the affiliated unit to the Tour Guide Management Section of the Tourism Bureau!
(4) Provide my "Tour Guide Qualification Certificate", with 2 standard images of one inch, and take the local foreign tour guide transfer certificate examination. The examination contents generally include "Policies and Regulations", local guides and interviews (some provinces only take interviews). Examination registration is generally arranged in 10 every year!
(5) If you pass the exam, fill in the application form for tour guide IC card, affix the official seal of the local subordinate unit, register with the tour guide management department of the local tourism bureau, and get a new tour guide IC card!
(6) In addition, if there are other provisions in some provinces and cities such as Hainan, it shall be handled according to local regulations.