If the customer service of Tik Tok store doesn't reply in time, you can wait patiently, or give the customer service of Tik Tok store some information, so that the customer service can reply to you as soon as it sees it. The customer service of Tik Tok store sometimes replies to many customers' information at the same time, and sometimes it doesn't reply in time. You just need to wait patiently for the customer service to reply to you.