First, turn on the phone, enter the number 95 152, and then dial the number.
2. After dialing 95 152, you will hear the voice prompts of Tik Tok account, live broadcast and video. Please press 1. Then press the number 1 on the dial key.
3. According to the voice prompt, after pressing the number key 1, there will be a voice prompt: Please describe your problem in one sentence. Then just follow the prompts and say "switch production".
Tik Tok Customer Service Work Content
1, responsible for answering customer service related inquiries and questions raised by private messages and fans.
2. Be familiar with the product, understand the customer's needs, and patiently answer the customer's inquiries.
3. Contact customers for daily communication, maintain good customer relations, guide and follow up customer effects, place orders, and handle consultation and answers.
4. Assisting kol promoters to process orders and arrange delivery for Daren fans will involve cross-departmental communication.
5. Pay attention to the data and information module of the store, and follow up in time if there is any abnormality.
6. Assist in the operation and management of Shake Shop, such as shelving, optimization, promotion and registration activities.
7. Put forward optimization suggestions according to marketing to help the team complete kpi and improve performance.