How to use recency effect in the workplace?

As we all know, a successful professional is inseparable from good interpersonal relationships, which many people can realize. The "first cause effect", that is, the importance of the first impression in interpersonal relationships, has been widely recognized. Accordingly, there is another important principle to improve interpersonal relationship in the workplace, that is, mastering "recency effect".

The so-called "proximate cause" refers to the information that individuals have recently obtained. "recency effect" means that when people recognize and judge a series of things, the closer to the end, the greater the influence of information. The longer the interval, the more obvious the recency effect. Because of recency effect's existence, our latest and latest understanding of others plays a major role in interpersonal communication and judgment, which often covers up the previous evaluation of others, so it is also called "novelty effect".

Leave room for a good beginning and a good ending.

Xiao Zhang applied for a company as soon as he graduated and worked for more than 4 years. Like most office workers, there have been joys and sorrows in these four years, and the overall feeling is ordinary and dull. Until last year, at the invitation of a friend, Xiao Zhang jumped to another company and became a department manager. When he left his previous company, the boss deliberately found time to chat with Xiao Zhang for more than an hour, gave him some kind suggestions, and finally personally sent Xiao Zhang out of the office. Strangely, after working for more than 4 years, I have no special memories, but the last hour left a deep impression on Xiao Zhang. The conversation between the boss and Xiao Zhang, as well as the details of shaking hands and smiling, all showed respect for Xiao Zhang, which made Xiao Zhang very moved. After arriving at the new company, Xiao Zhang's department had many business contacts and cooperation with the previous enterprises, and later developed into stable cooperation between the two enterprises. Because of the good impression left by the former boss, Xiao Zhang became a lubricant between the two companies. The cooperation was very successful from the beginning and achieved a win-win situation.

Zhao Lijun, a senior psychological counselor, analyzed that as the saying goes, "Different people have different opinions about buying and selling", and "starting from the beginning to the end" is precisely the truth. Whether ordinary employees, executives or bosses, they should not only pay attention to leaving a good "first impression" in their daily communication, but also pay attention to leaving a good "recent impression", because "recent impression" often replaces and rewrites the previous impression. It would be a pity if the "recent impression" is not good, which will lead to the loss of the previous network impression.

Zhao Lijun suggested that if everyone in the workplace can make good use of recency effect Principle, grasp every recent communication, treat every new communication as an opportunity, and constantly rewrite and update the previous impression on the other side, then over time, the relationship between the two sides will continue to improve, and their personal relationship and interpersonal evaluation will gradually accumulate into a huge wealth. Doing a good job of "proximate cause" is especially important for those friends who have not left a deep or even good first impression on others.

Look at people comprehensively.

Recently, Xiao Ju has been very upset. Her friend of more than ten years is really disappointing. I quarreled with my colleagues and was in a bad mood. I want to pour out my dissatisfaction with her. I didn't expect Mingming, who has always been my sister and comrade-in-arms, to comfort herself as before. At first, I was obviously a little absent-minded. Later, I even began to point out many of my own problems, saying that the contradiction between Xiao Ju and her colleagues was actually caused by herself. "I want to be comforted, but I get impatient and unsympathetic feedback. She is so inconsiderate, I really want to break up with her! "

Zhao Lijun, a senior psychological counselor, said that people's views on each other are constantly changing in their communication. Often a recent event will affect a long-held view, and this is the role of recency effect. Besides positive effects, recency effect often has negative effects. In fact, the formation of impression includes the characteristics of liking the new and hating the old. Need to be reminded that friends and acquaintances should also try to "keep fresh".

Zhao Lijun suggested that if you encounter such a problem, you can find a piece of paper. On the left, you can write good things about your friends since your association, and on the right, you can write such bad things. As long as the left side is more than the right side, it means that the evaluation of a certain moment may be inaccurate. It is often written in practice that emotions can be controlled.