Life? Auto insurance? Or what?
The most famous insurance in China is Ping An.
China Ping 'an Insurance (Group) Co., Ltd.
Enterprise introduction
China Ping An Insurance (Group) Co., Ltd. (hereinafter referred to as "China Ping An") was established in 1988, and its headquarters is in Shenzhen. China Ping An Holdings established China Insurance Co., Ltd., China Ping An Life Insurance Company of China Insurance Company and China Ping An Property Insurance Co., Ltd., holding China Ping An Insurance Overseas (Holding) Company and Ping An Trust and Investment Co., Ltd., and Ping An Trust legally holding Ping An Bank Co., Ltd. and Ping An Securities Co., Ltd., making China Ping An a compact, efficient and diversified comprehensive financial service group with insurance as the core and covering securities, trusts and banks. In June 2004, China Ping An Insurance (Group) Co., Ltd. was officially listed on the main board of Hong Kong Stock Exchange. The company's stock name is "China Ping An" and the stock code is 23 18.
China Ping An absorbed the essence of China's excellent traditional culture and western modern management thought, and formed a unique corporate culture. The company's corporate mission is: responsible for customers, service first, integrity protection; Responsible for employees, career planning, settle down; Responsible for shareholders, asset appreciation and stable returns; Responsible for the society, repay the society and build the country. The company advocates the maximization of value as the guidance and the pursuit of Excellence as the process, and becomes a noble and valuable person, forming the personal values of "honesty, trust, enterprising and achievement" and the team values of "unity, vitality, learning and innovation".
China Ping An has a sound governance structure, an international and professional management team and management philosophy. The general meeting of shareholders, the board of directors and the board of supervisors have sound structures and clear responsibilities. China Ping An implements the accountability system for senior executives, which is managed by the Group Executive Committee and the round table of the Group Executive Committee. China Ping An is the first enterprise in China's financial and insurance industry to introduce foreign capital. The company's senior management team 1/3 comes from overseas. 1994, China ping an hired an international accounting firm to issue financial reports, 1995 hired an international actuarial firm to issue actuarial reports.
China Ping An has a truly integrated comprehensive financial service platform among domestic financial enterprises, which realizes the centralization and unification of corporate strategy, corporate culture, brand communication, IT technology, human resources, plan management and risk control, and can provide a series of personalized products and services for individual customers and corporate customers. China Ping 'an has built a 3A (Anywhere, Anyway) service model with telephone center and Internet as the core, relying on the store service center and professional salesman team to provide customers with differentiated services such as national compensation, designated hospitals and "one-counter service" in stores. It is also the first in the industry to launch many value-added services. Such as domestic and international emergency rescue service, policy transfer, policy loan, life dignity first payment, customer service festival and so on.
China Ping An is determined to become a financial and insurance enterprise with the highest moral level and earnestly fulfill its responsibilities as a corporate citizen. By 2004, 35 Hope Primary Schools had been built in Ping 'an. Raise 1.2 million yuan to carry out the "Inspirational Plan for Elite College Students"; Public welfare co-organized the "China Child Safety Action" sponsored by the Central Committee of the Communist Youth League, the Ministry of Education, the Ministry of Public Security and the National Youth Working Committee; Donated a blood donation car worth 6,543,800 yuan to China Red Cross Society, and nearly 10,000 people participated in blood donation activities every year; From 2003 to 2006, all hematopoietic stem cell donors of China Red Cross were given one-year major illness and accidental injury insurance, with the total insurance coverage exceeding 1 100 million yuan; At the same time, China Ping An has also done its best in environmental protection, disaster relief and charitable donations.
China Ping 'an is fortunate to serve the society and to be recognized by the society. In 20001,2002 and 2003, the company was awarded as the only insurance company in the "most respected enterprise in China" organized by Peking University and Economic Observer for three consecutive years. In 2003, China Ping An became the most competitive insurance brand in China in the selection jointly organized by Sinomonitor and British Market Research Bureau. China Ping An, which has steadily stepped onto the international stage, will strive to build Ping An into a world-class comprehensive financial service group and a century-old financial service industry with more standardized governance structure, more internationalized management team, more cohesive corporate culture and more mature risk management.
Brief introduction of China Ping An Property Insurance Co., Ltd.
Product insurance is the basis for the long-term operation and development of Ping An Group. Since 15, the scale of property insurance business has increased year by year and developed rapidly. 1989 Property insurance premium income was only 20 million yuan, reaching 8. In 2002, it was 23 billion yuan. At present, it ranks third in the domestic market share, and its business growth rate ranks first among the three major insurance companies in the past three years. In 2003, China Ping An Property Insurance Co., Ltd. was established on 1.
Property insurance company is located on the fifth floor of Ping An Building. There are sales management department, channel management department, corporate business department, group insurance agency department, property insurance department, auto insurance department, product development department, finance department, audit department, planning department, reinsurance department and personnel administration department, with more than 65,438+060 employees.
Property insurance covers the whole country, with 36 secondary institutions, 7 institutions with separate plans and more than 300 tertiary institutions in all provinces, municipalities and autonomous regions. There are nearly ten thousand employees in the whole system, with an average age of 32. More than 80% employees have college education or above. In addition, Ping An Property & Casualty has set up survey agency outlets in nearly 400 cities in 50 countries and regions around the world, and established business contacts with more than 60 domestic and foreign insurance companies and reinsurance companies such as China Reinsurance, Munich Reinsurance, Swiss Reinsurance, American Reinsurance and General-Cologne Reinsurance.
Ping An Property Insurance covers all statutory property insurance businesses such as property loss insurance, liability insurance, credit guarantee insurance and international reinsurance business. In recent years, it has timely developed and introduced new types of insurance that meet the market demand, such as home insurance for housing mortgage, auto insurance by installment, liability insurance for lawyers, accountants, doctors and directors and senior staff. At present, more than 150 types of insurance have been operated.
Ping An Property & Casualty adheres to the business philosophy of "professionalism and value", constantly reforms and innovates, strives to improve business skills and management level, and creates value for customers while realizing the value of the company. Financial reports and actuarial reports have been issued in accordance with international standards for 8 consecutive years. Take the lead in implementing the underwriting compensation system among domestic peers; Take the lead in introducing risk control system to provide customers with special services for disaster prevention and loss prevention; Initiate the accounting management of different types of insurance in the industry, making the property insurance management more refined, specialized and intensive; Implement comprehensive budget management in the whole system, so that management costs can be effectively controlled; In the past two years, more than 300 vehicles have been equipped with uniform signs, providing innovative services such as 7 × 24-hour claims service; 200 1, the property insurance headquarters fully introduced the ISO 900 1: 2000 quality system, and passed the certification of SGS, an international authoritative certification body, which further improved the management quality of the company.
Ping An Property & Casualty's professional skills and high-quality services have established a good image in the society and won the extensive trust of customers. A large number of national key construction projects have become customers of Ping An Property & Casualty. In recent years, Ping An Property & Casualty has successively underwritten a large number of well-known domestic and foreign targets such as Ling 'ao Nuclear Power Station, Tianwan Nuclear Power Station, Qinshan Nuclear Power Station, Ertan Power Station, Jiangsu Power Station, Shanghai Pudong International Airport, Guangzhou New Baiyun Airport, Chongqing Light Rail, the Three Gorges Permanent Lock Project and the left bank power station, Shanghai Jinmao Building, Guangzhou CITIC Plaza, Shanghai Yangpu Bridge and Huangpu Bridge. In 20001year, Gallup, an internationally renowned market research company, conducted a survey and analysis in Beijing, Shanghai and Guangzhou. The results showed that Ping An Property & Casualty's customer satisfaction was in the leading position in the domestic property & casualty insurance industry.
Brief Introduction of China Ping 'an Property Insurance Company Urumqi Branch
China Ping An Insurance Co., Ltd. Urumqi Branch, formerly known as Urumqi Office, was established on June 6, 1993. On June 6, 2003, China Insurance Regulatory Commission approved the establishment of China Ping An Insurance (Group) Co., Ltd., which has four professional companies: China Ping An Property Insurance Co., Ltd., China Ping An Life Insurance Company of China Insurance Co., Ltd., China Ping An Securities Co., Ltd. and China Ping An Trust and Investment Co., Ltd. At present, Urumqi Property Insurance has four sales offices in various districts and six central branches in various states, and the jurisdiction of the central branches covers all prefectures and counties below.
Xinjiang Ping 'an adheres to the business philosophy of survival through reform and development through innovation, abides by the tenet of "honesty first, efficiency first, customer first, service first", actively promotes the three mechanisms of "competition, encouragement and elimination", and institutionalizes and standardizes various management work with a set of scientific management rules and methods.
At the beginning of 2003, the national auto insurance rate was reformed, from the original terms issued by the China Insurance Regulatory Commission to the terms formulated by insurance companies themselves. Urumqi Branch actively responded to the requirements and formulated the terms and rates of auto insurance that meet the market demand, which met the needs of customers to a great extent.
(Offering new types of insurance): In May 2003, with the approval of Xinjiang Insurance Regulatory Bureau, accident insurance such as construction accident insurance, school insurance and family insurance was offered, and pioneering progress was made in these types of insurance.
(Optimizing service measures): In order to better serve Ping An customers and further provide quality services to customers, China Ping An Property & Casualty has set up a nationwide unified customer service hotline 955 12, which integrates reporting and business consultation. No matter where the customer is, just dial the service hotline and enjoy the all-round quality service provided by Ping An.
(Public Welfare Activities): Adhering to the purpose of giving back to the society, Ping 'an, Xinjiang has been enthusiastic about social welfare activities and donated 300,000 yuan to the families of the victims of 1 2. 8 Karamay fire; Donate a Ping An Hope Primary School for Jiashi County in the earthquake-stricken area; Provide free personal accident insurance for all traffic police in Urumqi; Providing 600 out-of-school children in poverty-stricken areas in southern Xinjiang with a personal accident insurance of 6.5438+0 million yuan; Donated 6,543,800 yuan to Akto County, a poverty-stricken area. In September 2002, Ping An donated a blood donation car to the Red Cross Society of Urumqi, and mobilized all employees to participate in the charity of the Red Cross Society and donate blood for free. In May 2003, we donated 654.38 million yuan to the earthquake-stricken area in Jiashi County, and these public welfare behaviors were affirmed by the leaders at the district and city levels.