1 What is the silence effect?
Edison wanted to sell an invention, so he discussed it with his wife because he was not familiar with the market. My wife doesn't know how much this technology is worth.
She gritted her teeth and said, "Twenty thousand dollars." Edison smiled and said, "20 thousand dollars is too much?" When a businessman heard about the invention, he showed interest.
When the businessman asked about the price, Edison thought that $20,000 was too high.
I was embarrassed to speak, so I had to keep silent. The businessman asked several times, but Edison was always embarrassed to say it. Finally, the businessman couldn't stand it any longer. "Then I'll make an offer. How about 65438+ ten thousand dollars? "
Edison was overjoyed and made a deal with the businessman on the spot.
This is the silence effect, also known as Goodman's law. Goodman, a professor of psychology at the University of California, pointed out that silence is talking.
The role of zero is equivalent to that of zero in mathematics. Although it is "zero", it is crucial. Without silence, all communication cannot be carried out. In the process of communication between people, it is essential to express opinions, but sometimes proper silence is more likely to shock and convince the other party than a hoarse argument.
Only by keeping proper silence can we communicate better. Just like in psychological counseling, silence is also an important treatment process, which is enlightening to counselors. "There are more silent complaints than talking".
2. How to use the mute effect?
In the face of a hostile person, his words are also provocative, and silence can show your dismissive attitude;
In the face of people who are not talkative and taciturn, keeping silent blindly may alienate each other's feelings. You need to find a topic of common interest to break the silence:
When a guest is at home, if the other person is prone to stage fright and formality, you should use humorous words to break the deadlock, and you should not be silent when the guest is silent.
It is not enough to tell you one thing in the opposite direction, which will give the other person psychological pressure. At this point, we should encourage each other to speak with expressions and eyes.
3. Enlightenment of Silence Effect
In interpersonal communication, silence is both a silent language and a wonderful art in interpersonal communication. In conversation, static braking can advance and retreat freely in communication and take the initiative: people who are good at silence know how to master the measure and rhythm of conversation, hide their true thoughts and intentions with silence, make themselves unfathomable and win the respect and trust of the other party.
In enterprise management, the more you talk, the easier it is to expose your defects, the more mediocre you are, and you can't control the overall situation. On the contrary, proper silence can help you control your information effectively, so that the other party can't gain insight into your intentions, thus making you more awed and convinced.