Which is more difficult, customer service or bookkeeper?

Customer service is very hard Customer service needs to deal with all kinds of customer problems, including pre-sales consultation, after-sales service and complaint handling. These problems may involve many fields, such as product knowledge, company policy, logistics information and so on. So customer service needs to have rich knowledge and extensive skills. The work of the billing clerk is relatively simple, mainly to complete the order processing. Relatively speaking, the work content is relatively simple, so the customer service is relatively hard.