1. Open the enterprise number on Tik Tok and apply for the group purchase function. The specific process and conditions can be found in official website, Tik Tok or WeChat official account and Tik Tok assistant.
2. When creating a group purchase product, select the option that requires the customer's mobile phone number, and remind the customer to reserve the phone number when placing an order at the end of the video. In this way, customers will be asked to enter their mobile phone numbers when buying group purchases.
3. In the background of Tik Tok group buying merchants, select unwritten-off orders on the order management page. On the order details page, you can find the contact information of the order customer, including mobile phone number, micro signal, delivery address and other information.
4. Communicate and confirm with the customer by calling the customer's mobile phone number or micro signal. You can inform customers of the store name, location, business hours and other information, and you can also ask customers about the appointment time, number of people, demand and other information.