What does a travel agency scheduling assistant do?

I. The main work contents of the dispatch assistant of the travel agency are as follows:

1. Answer customers' inquiries about tourist routes and correctly convey the detailed information and characteristics of tourist routes to customers;

2. Complete the performance indicators required by the company as required;

3. Assist relevant departments to deal with other needs of customers;

4. Implement and assist in dealing with various problems encountered during the tour;

5. Arrange the travel itinerary for customers, issue and implement the reception plan and change notice of the tour group, arrange the food, accommodation, transportation, purchase and entertainment of the tour group as required, and be responsible for the verification and implementation of the guest room customization project;

6, complete other work assigned by the leadership.

Two, travel agency scheduling assistant job requirements are as follows:

1, college degree or above, experience in travel agency planning or sales is preferred;

2. Responsive, standard Mandarin, strong language expression and communication skills;

3. Have affinity, strong sense of service, enthusiasm and be able to work under certain pressure;

4. Proficient in computer operation and familiar with office software such as word and excel.