Guangzhou Chengbo Information Co., Ltd. (Chengbo Company) was established in 1997, and it is the earliest enterprise in China to provide professional outsourcing call center service (customer service center).
Chengbo Company has been adhering to the business tenet of "customer first, leading quality, sincere service and continuous progress", adhering to the professional service that has always met international standards and the long-term accumulated technical advantages, tailoring customer relationship management solutions for customers and creating more strategic added value for customers.
Our solutions include incoming/outgoing call processing (hotline consultation, transaction order, telemarketing, market research, etc.). ) From microscopic to massive; From microscopic to massive data processing (data entry, data screening, etc. ); Professional training courses in various fields of customer service; Call center (customer service center) operation diagnosis and consultation; Call center technical support and system integration. Its business scope covers the whole world, and it continues to provide services for multinational companies and large domestic enterprises in the fields of communication, automobile, finance, insurance, catering, media and consumer goods. We have excellent customer call center services at all levels, from training and consulting services to on-site solutions and comprehensive outsourcing.