What should I pay attention to on New Year's Day?

1. First, I took out my ID card at the door and introduced myself to the customer, saying that I am X-class Lunar New Year sent by xx Home Economics Company to provide you with Lunar New Year service, xxx. I hope I can use my professional service to make the parturient recover better, make the baby healthier and satisfy your family. And let the customer or himself call the company to tell you that he has arrived at the post.

2. Change shoes, wash hands, change clothes, pack your belongings and start work. It is also convenient for you to get familiar with the environment as soon as possible. If you don't understand something, you must ask, and you can't look for it yourself, which will give customers an impression of being difficult to get along with.

3. Go to the room of the baby and mother, first sort out your thoughts, understand what the mother and baby want to know next, record it through communication, and praise the mother and baby appropriately. Communicate with the parturient to understand the physical condition of the baby and the parturient, so as to facilitate the next work.

4. No matter whether the baby products are complete or not, don't be short of this or that when you use them in the future, which will easily cause customers' disgust. When you ask whether to buy or not is a customer's business, you don't have to force it; At the same time, ask and observe the necessities of life to see if there is any damage or abnormality.

According to "3" and "4" above, combined with your previous work experience, put forward your suggestions in time and make records. The customer will make a choice according to your suggestion. If you don't listen to advice, you can record it in your work diary so that you can find out what you have done and suggestions. In order to avoid repeating this suggestion and making customers unhappy.

6. You should ask customers what special requirements they have for you actively and humbly in the first time, so that you can meet customers' needs at the beginning and quickly improve customers' satisfaction with you.